Enrollment Manager

This position is not open to applicants residing in or otherwise based in California or New York. Additionally, applicants must be located in the Eastern, Central, Mountain, or Pacific time zones.

As an Enrollment Manager, you will guide prospective students through the application and enrollment process across multiple degree programs. You will manage inquiries from a variety of channels and play a key role on our enrollment services team.

The Role
This is a full-time, fully remote position. Some evening and weekend hours are required.

Responsibilities:

• Oversee and manage enrollment inquiries for multiple degree programs at a wide variety of institutions
• Demonstrate an in-depth understanding of each institution’s admissions criteria and policies
• Review college admission applications and conduct interviews with prospective students
• Clearly communicate admissions processes and requirements to prospective students
• Provide accurate, detailed information about degree programs to support informed decision-making
• Develop and implement nurturing campaigns to assist prospective students to complete the enrollment process
• Evaluate the effectiveness of each recruitment technique used by the enrollment team
• Ensure all enrollment practices meet legal and regulatory requirements

What You Need to Get the Job Done

• A minimum of 1 year of relevant experience in enrollment services
• Bachelor's degree OR equivalent experience
• Ability to present information about programmatic offerings, including cost and program details, in an ethical and accurate manner
• Excellent written and verbal communication skills, with the ability to engage diverse audiences effectively
• Ability to consistently abide by the enrollment services policies and procedures
• Discipline to operate within established best practices and processes

What Will Make Us REALLY Love You

• A proven track record of working with educational institutions to develop recruitment plans and meet enrollment numbers for a variety of academic programs
• Experience and proficiency with more than one CRM
• An advanced degree in Student Development, School Counseling, Business, or related field
• Strong organizational skills, excellent follow-through, and exceptional attention to detail
• A high level of integrity and desire to be ethical in all situations

iDesign is an equal opportunity employer. We are committed to building an inclusive environment in which everyone is a valued member. At iDesign, all hiring decisions are based on business needs, job requirements, and individual qualifications. We seek applicants of diverse backgrounds and hire without regard to race, color, religion, sexual orientation, national origin, or any other characteristic protected by law.