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Enterprise Architect – L3
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Role Overview
The Enterprise Architect L3 (Retail Domain) is responsible for designing, governing, and optimizing enterprise architecture frameworks tailored to retail operations. This includes store systems, e‑commerce platforms, POS, supply chain, ERP, CRM, and omnichannel integrations. The role requires deep expertise in retail technology landscapes, strong problem‑solving skills, and the ability to resolve complex architectural challenges independently while ensuring scalability, resilience, and alignment with business strategy.
Key Responsibilities
- Provide L3 architectural support for escalated design and integration challenges across retail systems.
- Define and maintain enterprise architecture standards, frameworks, and roadmaps for retail IT.
- Design end‑to‑end solutions covering POS, ERP, CRM, e‑commerce, supply chain, and customer engagement platforms.
- Govern application integration using APIs, middleware, and retail‑specific protocols.
- Ensure scalability, performance, and security across retail technology ecosystems.
- Collaborate with business stakeholders to align IT architecture with retail strategy and customer experience goals.
- Lead solution evaluations, vendor assessments, and technology adoption for retail platforms.
- Conduct impact analysis for new initiatives and ensure compliance with enterprise standards.
- Mentor solution architects and technical teams, providing guidance on best practices.
- Maintain documentation, architectural blueprints, and governance models.
- 10–15 years of experience in enterprise architecture with strong L3 expertise.
- Hands‑on experience in retail IT systems (POS, ERP, CRM, supply chain, e‑commerce).
- Strong knowledge of architecture frameworks (TOGAF, Zachman, FEAF).
- Expertise in cloud platforms (Azure, AWS, GCP) for retail workloads.
- Experience with integration platforms, APIs, and microservices architectures.
- Familiarity with data architecture, analytics, and customer insights platforms.
- Proficiency in security, compliance, and governance frameworks relevant to retail.
- Solid understanding of omnichannel retail strategies and digital transformation.
- Ability to lead critical architectural decisions and mentor junior architects.
- Certifications: TOGAF, AWS/Azure Solutions Architect, ITIL Expert.
- Experience with retail analytics, AI/ML for customer personalization, and IoT in retail operations.
- Exposure to enterprise architecture tools (ArchiMate, Sparx EA, LeanIX).
- Knowledge of ITIL processes for incident, problem, change, and release management.
Your future duties and responsibilities
Required qualifications to be successful in this role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
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