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State of Florida

ENTERPRISE CONFIGURATION ADMINISTRATOR

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Requisition No: 867217

Agency: Department of Transportation

Working Title: ENTERPRISE CONFIGURATION ADMINISTRATOR - 55008114

Pay Plan: Career Service

Position Number: 55008114

Salary: $61,246.92 - $71,454.74

Posting Closing Date: 12/30/2025

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STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

980 / Integration Services

OPEN COMPETITIVE

CAREER SERVICE

CONTACT PERSON: Jerry Williams

CONTACT PHONE NUMBER: (850) 414-4214

CONTACT EMAIL ADDRESS: Jerry.Williams@dot.state.fl.us

HIRING SALARY $2,617.39/biweekly / $68,052.14/annual

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Enterprise Configuration Administrator / Integration Services / Enterprise Services

The Enterprise Configuration Administrator is responsible for maintaining and supporting the department’s endpoint configuration management environment, including creating, testing, and deploying software and driver packages. This role ensures secure systems infrastructure, manages patch and hot-fix deployments, and provides statewide tier 2 technical support. Additional duties include developing custom scripts, troubleshooting enterprise system performance, documenting processes, and recommending hardware and software upgrades. The position also participates in statewide teams as a subject matter expert, responds to Service Desk tickets, and delivers high-quality customer service while adhering to established OIT standards and security practices.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses.

Your Specific Responsibilities:

Maintain and support the endpoint configuration management environment within the department’s computing infrastructure. Create, test, and deployment of software and driver packages in support of department initiatives. Create custom systems management reports for the Office of Information Technology (OIT) as needed as well as providing statewide tier 2 support for district technical staff. Responsible for the evaluation, promotion, testing, and installation of hot-fix and patch deployment as per documented OIT processes. Maintains a secure environment and systems infrastructure in accordance with all applicable policies, procedures, and practices.

Assists assigned teams by creating custom scripting in support of endpoint configuration management, configuring, and running routine maintenance processes, and lending technical expertise to the troubleshooting of enterprise systems performance and security. Attend meetings as subject matter expert that relate to the systems management environment and related projects as necessary, working with others on the team to complete project objectives in a timely manner.

Conducts research and makes recommendations to management regarding any software and/or hardware changes. Participates on statewide teams, both internal and external to the OIT to provide feedback as configuration and patch management subject matter expert. Provide facts to facilitate the team's decision-making process and to achieve the team's goals. Shares information concerning the systems management environment, software and patch deployments and receives feedback from other OIT staff as appropriate.

Documents assigned systems as per OIT standard documentation processes. Generates and maintains technical documentation as assigned. Documents enterprise systems processes and services. Develops plans for required upgrades to hardware and software to maintain reliability, availability, and security.

Follows OIT processes and guidelines in responding to Service Desk tickets. Display technical skills, knowledge, and competency in the assigned technical areas of responsibility. Monitor and update the status of Service Desk calls to ensure compliance with established guidelines. Provide a high level of customer service, providing status and information to the customer during the problem resolution process.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Ability to provide customer service. Ability to work in a team environment. Ability to receive and apply changes based on feedback from test groups. Ability to explain complex technical problems to non-technical staff. Ability to work in a team environment. Ability to work on extensive technical projects that may last for months at time. Ability to troubleshoot application deployment issues. Ability to read and understand vulnerability reports and create patching to resolve potential threats. Ability to develop and maintain technical documentation. Ability to work on projects that include internal staff from different team(s) and external vendors.

Other Job-Related Requirements:

The incumbent of this position may be physically located in Central Office or District Office Headquarters. This position has on-call responsibilities for returning to work to handle emergency situations or other needed activities following a rotation with the other network administrator positions. The incumbent of this position at times will be required to work during weekends, nights, or holidays due to emergency conditions. Position will be required to carry a cell phone during the on-call periods.

Minimum Qualifications:

Five years of experience in a computer related field. Post secondary education in a computer related field of information technology, system administration, cyber security, cloud-based computing, or endpoint administration can substitute on a year-for-year basis for the required experience. Technical training certifications can substitute for one year of the required experience.

The State’s total compensation package for employees features a highly competitive set of employee benefits including:

Health insurance (over 90% employer paid)
$25,000 life insurance policy (100% employer paid)
Dental, vision and supplemental insurances
State of Florida retirement package
10 paid holidays a year

Generous vacation and sick leave
Career advancement opportunities
Tuition waiver for public college courses
A variety of training opportunities
Employee Assistance Program (EAP)

For additional benefit information available to State of Florida employees, visit: https://www.mybenefits.myflorida.com/

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

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