Enterprise Key Account Manager

Job Description

The Key Account Manager will be responsible for managing and growing key accounts within the visual display products segment. This role involves overseeing distributor and system integrator relationships, as well as directly engaging with end-users to drive sales and ensure customer satisfaction. The ideal candidate will have a strong understanding of the visual display market, excellent relationship-building skills, and the ability to strategically position products to meet customer needs.

• Account Management :
• Develop and maintain strong relationships with key distributors, system integrators, and end-users.
• Identify and capitalize on growth opportunities within assigned accounts.
• Ensure customer satisfaction by delivering tailored solutions and addressing any issues promptly.
• Sales Strategy :
• Collaborate with internal teams to create and execute sales strategies that align with business objectives.
• Conduct market analysis to identify trends, opportunities, and competitive positioning.
• Set and achieve sales targets for visual display products within the assigned region or accounts.
• Product Specification and Positioning :
• Work closely with end-users to understand their requirements and specify visual display products that meet their needs.
• Provide technical expertise and product demonstrations to showcase the value of our solutions.
• Collaborate with engineering and product teams to address any technical challenges or customization requests.
• Relationship Management :
• Build and maintain strong partnerships with distributors and system integrators to ensure alignment with company goals.
• Facilitate communication between stakeholders to streamline processes and improve efficiency.
• Resolve conflicts or issues that may arise in the supply chain or customer interactions.
• Reporting and Analysis :
• Prepare regular reports on account performance, sales progress, and market trends.
• Analyze data to identify areas for improvement and recommend actionable strategies.

Essential skills and experience :

Competencies :

• Business acumen
• Customer focus
• Creativity & innovation
• Drive for results
• Organizational agility
• Dealing with ambiguity

Qualifications

• Minimum 7-10 years of extensive experience in Channel / Distribution in managing Organized retailers or retail
• Bachelor's degree in business management or relevant field
• Engineering background with both technical understanding and marketing capabilities would be an advantage
• Extensive sales thinking and pro-active
• Strong accounts management skills
• Ability to perform and work under different conditions and a team player
• Existing relationship with retailers and major distributors
• Understand IT dynamics and derive quick solutions
• Good networking with the local industry, strong communication, negotiation and presentation skills

Additional Information

This role requires frequent travel to meet with distributors, system integrators, and end-users. The candidate must be comfortable working in a fast-paced, dynamic environment and collaborating with cross-functional teams.