Enterprise Support - Infra Architect

Daily Monitoring of applications, Services and System alerts under the unit.

Timely escalation of issues and problems that are identified.

Root cause analysis to prevent recurrence of problems.

Service ticket management.

Ensure compliance of all desktop systems and applications as per baselines.

Deployment of approved changes, patches and bug fixes.

Strict adherence to change management process.

Work independently and as part of project team, on needs basis.

Manage and ensure smooth running of released systems by monitoring and performing housekeeping activities and necessary fixes for errors.

Incident management - Prompt reporting of production issues with impact analysis and taking necessary action for rectification.

System, Administration and performance tuning based on requirements.

Follow and implement Information Security policies and guidelines

Requirements:

Must have 10+ Years of Experience in the relevant domain.

Expertise in Active Directory architecture, GPOs, and domain services.

Hands-on experience with Entra ID (Azure AD) & hybrid identity integration.

Deployment and management of Exchange Server (on-prem & hybrid).

Administration of Microsoft 365 services (Exchange Online, Teams, SharePoint).

Implementation of Microsoft Defender tools (MDI, MDO, MDE).

Configuration of MFA, SSO, and Conditional Access policies.

Automation using PowerShell and Microsoft Graph API.

Security and compliance setup using Microsoft Purview and DLP policies.

Planning and execution of Disaster Recovery and High Availability strategies.

Creation of infrastructure design documents, runbooks, and architecture diagram.

Job Type: Full-time

Work Location: In person