Entry Level IT Support

Entry Level IT Support (Long Beach)

IT Support technician needed for day to day first level support of a general
contractor engineering company in Long Beach.

Job Summary
Job Duties include but are not limited to:

• Provide first level technical support at the Corporate Office and remote

locations.

• Hardware and software support on desktop computers & laptops, software

applications, printers & scanners, uninterruptable power supplies, IP
deskphones, mobile phones and related technologies.

• Installation and testing of computer system and peripherals.
• Employee will also periodically assist in the maintenance and testing of servers,

and associated network equipment.

• Maintain documentations.
• Perform other duties as assigned during down time such as data entry, filing,

etc.

• Occasional after-hours and weekend work expected.

Qualifications

• Must be highly dependable.
• Possesses excellent customer service and communications skills.
• Possesses an ability to interpret complex technical information for non-technical

audiences.

• Must have experience troubleshooting Windows Operating systems, PC

hardware, virus and malware removal, Microsoft Office, smartphones and
tablets, have knowledge of basic business network and technology in general.

• Ability to follow direction, problem-solve and prioritize in a fast-paced

environment.

• A college diploma, or a high school diploma with 2 plus years of related

experience, or trade degree in a related field.

• Computer Science related major and/or programming skills is a plus.
• Able to lift 50lbs.
• Clean driving record.

This is a Full time position reporting to the IT Manager and will have
responsibility of first line support.

Medical/Dental/Vision Benefits
PTO

Please submit your resume and cover letter including your salary history.

Pay: $21.63 - $26.44 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person