Entry Level Print Production/ Graphic Designer - Retail Associate

Location: 6012 Bayfield Pkwy Concord NC 28027

SUMMARY: To ensure a customer intimate experience with each customer by providing efficient and effective service to meet and exceed expectation of The UPS Store. This position is ideal for local candidates. Position does not offer relocation assistance.

ESSENTIAL DUTIES AND RESPONSIBILITIES TO INCLUDE THE FOLLOWING:

(Other duties may be assigned)

• Greet customers and determine how to exceed their expectations.
• Demonstrate attention to detail and time management skills
• Operate copiers, fax machines, binding equipment and all other office machines, in a safe, efficient and productive manner. Help customers operate copiers and computers.
• Receive, sort and place mail in mailbox modules accurately
• Record all sales transactions on Point of Sale System (POS) and accurately process cash, check, money order and credit card transactions.
• Pack contents for shipping using established procedures and products.
• Operate iShip and all other software for shipping.
• Receive and process packages for courier shipping, including lifting and weighing packages on scale, accessing iShip software, generating labels and retrieving from customers vehicle when requested
• Witness documents for customers where applicable.
• Become a notary and notarize customer documents when appropriate and according to the requirements as specified for the State of North Carolina
• Assist in merchandising the center, including: stocking shelves with product, ensuring a clean and orderly appearance of product; informing appropriate personnel of inventory levels for re-ordering supplies; being informed of product specifics (i.e., warranties, durability claims, pricing, etc.)
• Close out register to include: reconciliation of cash, checks, money orders, credit cards and all other transactions accurately and in accordance with Company policy and procedure.
• General housekeeping duties

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• 1-2 years of experience or two-year degree in graphic design or related field.
• Experience with Adobe Creative Suite and Microsoft Office.

Language Skills:

Ability to use tact and diplomacy to maintain harmonious relationships with customers and co-workers, in person and over the phone.

Other Skills and Abilities:

• Ability to lift 50lbs. Regularly
• Ability to stand for extended periods of time.
• Must be able to multi task and be a self-starter
• Manual hand dexterity required to operate cash register, clean paper jams from copiers and fills out customer paper work.
• Passionate, high energy and outgoing personality
• Ability to problem solve and think critically through challenging scenarios

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you available for Saturday and Sunday shifts from 9am to 5pm

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person