Environmental Services Manager

*Please note: a resume is required for this position*

Pay Rate: $66,560 starting salary

SUMMARY: Plan, organize, and direct casino cleanliness operations ensuring the casino complex is clean and sanitary for both guests and team members. Responsible for a high level of guest service as described in your department’s guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
• Develop an annual budget, and maintain controls on financials, including labor costs, to maximize efficiency and effectiveness of operations
• Attend Management meetings with stakeholders on planning along with gaining feedback regarding EVS work being completed
• Oversee department operations ensuring the casino complex is clean and sanitary
• Oversee department training regarding guest service, safety and emergency plans
• Plan and implement projects to completion
• Develop, implement and maintain high standards of cleanliness and sanitation
• Develop department policies and procedures, coordinate the changes with other departments and oversee the implementation

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

• High School Diploma/GED or equivalent experience
• 4 years previous management experience in a related field at a similar sized property

Skills

Required:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
• Excellent written, verbal and interpersonal communication skills

Abilities

Required:

• Ability to follow established dress code policies and practice good personal hygiene
• Ability to serve both internal and external customers
• Ability to manage departmental budget and control labor and expenses
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to manage projects in a timely and efficient manner
• Ability to develop and implement standard operating procedures

REQUIRED TRAINING

• Treasure Island guest service training
• Blood borne Pathogens and Safety training
• Effectively Handling Harassment training
• Any position-related training as determined by division director

PHYSICAL DEMANDS

• Must be able to walk, stand or sit for long periods throughout the day
• Must have a good sense of balance, and be able to bend and kneel and stoop
• Must be able to reach and twist occasionally
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift a minimum of 50 pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed throughout the entire property including flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Must handle hazardous materials
• Occasionally must deal with angry or hostile individuals