Epic Application Analyst - Epic Professional Billing (PB)

Location: Chicago, Illinois / Remote

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Rev Cycle & Pt Flow IT Servs

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.61 - $51.57 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Join our team as an Epic Application Analyst – Professional Billing (PB) and play a critical role in supporting and optimizing key Revenue Cycle operations. In this position, you will design, build, and enhance Epic Professional Billing (PB / Resolute PB) applications that drive accurate charge capture, claims processing, reimbursement, and denial reduction .

As an Epic PB Analyst, you will collaborate with clinical, operational, and technical stakeholders to analyze workflows, gather requirements, and deliver Epic build , configuration, and system enhancements. You’ll support both day-to-day production support, issue resolution, and system optimization , as well as strategic initiatives aimed at improving financial performance and operational efficiency.

This role is ideal for an experienced Epic professional with Epic certification(s) and hands-on experience in Professional Billing workflows, revenue cycle processes, and healthcare financial systems. You’ll leverage your expertise in Epic build, testing, upgrades, and end-user support while working in a collaborative, fast-paced healthcare environment.

If you’re passionate about improving Epic PB systems, driving revenue cycle performance, and delivering high-quality solutions that impact patient care and financial outcomes, we encourage you to apply. The selected candidate e xemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Plans, designs, implements, maintain, and provide ongoing optimization and support for Epic clinical applications.
• Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.
• Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
• Performs builds, upgrades, and system enhancements as needed.
• Supports applications throughout all phases of implementation.
• Delivers post-implementation training, support, troubleshooting, and maintenance.
• Configures vendor applications and products.
• Maintains system documentation and develops system specifications and procedures.
• Defines and documents user requirements.
• Applies project planning and project management methodologies.
• Coordinates and leads short duration projects; monitoring project process, progress and results.
• Develops test plans, prepares test data and performs system testing.
• Provides on-site user support during implementations.
• Takes on-call for system application support at scheduled times.
• Audits data entered by end users.
• Troubleshoots and tracks issues and problems.
• Applies systems development methodology to solve problems.
• Handles multiple assignments simultaneously.
• Other duties as assigned.

Required Job Qualifications:

• Bachelor’s degree.
• 3 years of Epic application experience.
• An Associate degree and five (5) years of epic application experience will be accepted in lieu of a Bachelor’s.
• Epic certification(s).
• Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products.
• Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines.
• Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines.
• Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions.
• Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
• Detail oriented, strong analytical, organizational, and problem solving skills.
• Excellent oral and written communication skills with technical and clinical audiences.
Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.

Preferred Job Qualifications:

• Experience working in a hospital or other health care organization.
Current Epic Professional Billing certification.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.