EPIC Instructional Designer II

Schedule: 8:00AM – 5:00PM (On call support required, as needed).

Location: Remote (Virginia; North Carolina; South Carolina; or Georgia only)

• Analyze education needs and design blended learning solutions for assigned EPIC application(s).
• Master EPIC application functionality and organization-specific workflows for your application area.
• Build, test, and maintain training environments, including practice exercises and simulations.
• Develop engaging instructional materials that align with adult learning principles and organizational goals.
• Collaborate with stakeholders to ensure training supports operational excellence and patient experience.

• Experience in instructional design and adult learning methodologies.
• Strong understanding of EPIC applications and healthcare workflows (preferred).
• Ability to manage multiple projects and deliver high-quality training solutions.

• Education: 2 Year / Associate Degree, required. 4 Year / Bachelors Degree, preferred.
• Experience: Minimum three years of experience in healthcare, training, or education, required.
• Licensure/Certification:
  • Must obtain Epic certification(s) AFTER employment, must obtain each Epic certification(s) initially assigned within 6 months, required.
  • Training Environment Proficiency. Obtain AFTER employment, must obtain within 6 months., required.
• Additional Skills (required):
  • • Communication: Creates an environment that supports and respects diversity to promote creative problem solving. Communicates the value of activities within the organization and community to gain cooperation and collaborative partnership.
    • Customer Service: Holds staff accountable for customer service standards and ensures service recovery when needed. Ensures staff responds to customers in a timely manner.
    • Inclusion & Belonging: Fosters a work environment of inclusion and belonging.
    • Digital Fluency: Proficiency with Microsoft Office 365, specifically Excel, Word, Teams, and PowerPoint.
• Additional Skills (preferred):
  • • Entrepreneurial spirit and innovative drive for reaching the next great idea and exceeding goals.
    • Intellectual depth, moral integrity, personal vision, creativity, leadership skills, fortitude, sincerity and diplomacy.
    • Ability to work independently and as a team player who will productively engage with others at varying levels of seniority within and outside of Novant Health.
    • Bilingual in Spanish / English