Epidemiology Section Operations Manager

Agency

Dept of Health and Human Services

Division

Public Health

Job Classification Title

Program Analyst II (NS)

Position Number

60039778

Grade

NC19

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Epidemiology Section Operations Manager serves as a key technical and administrative resource to the Chief and Deputy Chief of the Epidemiology Section, which includes multiple public health branches. This position is responsible for planning, directing, coordinating, and monitoring business operations, performance management, and strategic initiatives across the Section. The role ensures alignment with Division of Public Health and CDC goals, supports operational continuity, and represents Section leadership in their absence. The position operates at a cross-agency level, requiring broad knowledge of public health infrastructure and administrative systems. It plays a critical role in ensuring that operational, procedural, and regulatory requirements are met.

Key Duties Include:

• Coordinate and monitor Section-wide business operations, performance metrics, and strategic initiatives to ensure alignment with Division and federal public health goals.

• Represent the Section Chief and Deputy Chief in administrative and operational matters as assigned, including participation in Division and Department planning efforts.

• Maintain and update the Section’s Business Continuity and Continuity of Operations Plans in collaboration with Department, Division, and Branch staff.

• Advise Section leadership on workforce development, recruitment, onboarding, and orientation of operations staff.

• Lead the development and revision of Section administrative policies, procedures, and protocols to support efficient operations.

• Provide consultation and technical assistance to Branch Heads and operations staff on program administration, business management, and leadership development.

• Analyze and advise on grant and contract performance, ensuring compliance with State, Department, and Division requirements and timely submission of deliverables.

• Coordinate responses to legislative, executive, and federal agency information requests, ensuring accuracy and timeliness.

• Oversee special projects and space planning initiatives across all Epidemiology Section Branches.

• Support Division-level initiatives, including public health accreditation and cross-agency operational planning.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $64,621.00 - $113,088.00

Recruitment Range: $88,855.00 - $101,668.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred

• Experience or familiarity with the Results-Based Accountability framework for performance improvement

• Experience with State fiscal and operations applications (e.g., NCFS, ATC, Open Window, eProcurement, Workday)

• Experience with Division of Public Health and/or DHHS Business Office policies, processes and procedures

• Ability to exercise judgment and discretion in establishing, applying and interpreting a wide range of administrative policies and procedures in response to moderately to highly complex situations

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Funded In Part Through Federal Funds.

This Position Is Designated As “Mandatory” And Must Report Or Stay Over During Adverse Weather Events.

About the NC Division of Public Health:

The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential activities touching the lives of everyone in our state.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ .

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process:

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.

• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.

• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .

Degree/College Credit Verification:

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference:

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.

• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations:

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION:

If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree from an appropriately accredited institution and five (5) years of progressive experience related to the area of assignment; or an equivalent combination of training and experience.

EEO Statement

T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Dejah Seksay

Email:

talentacquisition@dhhs.nc.gov

DEJAH.SEKSAY@DHHS.NC.GOV