ER - Patient Advocate - Nights - Tampa

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Position details:

Status: Full Time
Facility: St. Joseph’s Hospital – Emergency Room
Location: Tampa, Florida
Shift: 6:45 PM – 7:15 AM including every other weekend

Responsibilities:

• The ER - Patient Advocate serves as a liaison between Emergency Room patients, physicians, staff and family members.
• Assures patient and family needs are met and handles patient or family member complaints, concerns and questions.
• Performs all department translations to include medical translations.
• Performs other duties as assigned.

Requirements:

• Required specific skill of Bilingual needs to be Spanish and English.
• Required completion of Medical Interpretation training school within 30 days of hire.
• Medical Doctor from non-US (foreign school) can be accepted in lieu of Bachelor's Degree.
• Healthcare Interpreter certification is preferred

Education:

• Bachelor's Degree - Related field
• Bachelor's Degree - Social Services or Healthcare is preferred

Education specialization:

• Social Services Counseling is preferred
• Healthcare Informatics is preferred

Credential equivalent experience:

• RN (Registered Nurse) is preferred

BayCare offers a competitive total reward package including:

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401K reimbursement
• Yearly performance appraisals and team award bonus
Community discounts and more

Equal Opportunity Employer Veterans/Disabled