ERP Analyst (Oracle Admin)

The ERP (oracle Fusion) Analyst is responsible for providing functional and administrative support for Oracle Fusion SCM, Finance, and Projects modules.

The role serves as the primary point of contact for end-user support, user administration, process improvements, system enhancements, training, and coordination with implementation and support partners. The position requires strong business process understanding, effective communication skills, and the ability to bridge business requirements with ERP capabilities while supporting the organization's digital transformation initiatives

KEY RESPONSIBILITIES

Oracle Fusion Administration & Support

· Provide day-to-day support to business users across Oracle Fusion SCM, Finance, and Projects modules.

· Create, manage, and maintain user accounts, roles, responsibilities, and security permissions.

· Assist users with system access, navigation, transaction processing, and issue resolution.

· Monitor and track application issues, service requests, and enhancement requests.

Functional Coordination

· Work closely with the Oracle support and implementation partner (Shahgaron) to resolve system issues and support tickets.

· Coordinate testing, validation, and deployment of fixes and system enhancements.

· Follow up on open issues and ensure timely resolution and communication to stakeholders.

Process Improvement & Implementation

· Participate in the implementation of new Oracle Fusion features, reports, workflows, and modules.

· Gather business requirements from users and document process improvement opportunities.

· Support the design and implementation of new business process flows within Oracle Fusion.

· Assist in user acceptance testing (UAT) and system validation activities.

Reporting & Documentation

· Support the development and validation of operational and management reports.

· Maintain system documentation, user guides, and process documentation.

· Document business requirements, configurations, and enhancement requests.

User Training & Communication

· Conduct end-user training sessions and knowledge-sharing workshops.

· Prepare user manuals, quick-reference guides, and training materials.

· Act as a liaison between business users, management, and the Oracle support team.

· Communicate system changes, updates, and best practices to end users.

Required Qualifications

· Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Information Systems, or a related field.

· 1–2 years of experience in ERP support, business applications, or Oracle Fusion administration.

· Basic knowledge of Oracle Fusion SCM, Finance, and Projects modules.

· Understanding of business processes related to procurement, inventory, finance, project management, or operations.

· Strong analytical and problem-solving skills.

· Good verbal and written communication skills.

· Ability to interact effectively with business users and technical teams.

· Proficiency in Microsoft Excel, Word, and PowerPoint.

Preferred Qualifications

· Exposure to Oracle Fusion Cloud ERP implementations or support environments.

· Experience with user security, role management, and workflow configurations.

· Understanding of ERP reporting and data analysis concepts.

· Experience in coordinating with external ERP implementation/support partners.

· Knowledge of procurement, inventory, accounts payable, accounts receivable, general ledger, or project accounting processes..

Pay: AED7,000.00 - AED9,000.00 per month

Work Location: In person