ERP Support Officer

We are seeking a detail-oriented and proactive ERP Officer to support, maintain, and optimize our Enterprise Resource Planning (ERP) system. The ERP Officer will play a key role in ensuring system efficiency, supporting users, and aligning ERP functionality with business processes.

Key Responsibilities:

• Administer, support, and maintain the ERP to ensure optimal performance and reliability.
• Monitor ERP system operations, troubleshoot issues, and provide timely resolutions to minimize downtime.
• Manage system configurations, user roles, access controls, and security settings within ERP.
• Coordinate with departments to gather business requirements and translate them into ERP solutions.
• Assist in ERP system upgrades, patches, enhancements, and version updates.
• Perform data validation, data migration support, and system testing activities.
• Develop and maintain ERP documentation including SOPs, user manuals, process flows, and system configurations.
• Provide end-user training and ongoing support to ensure effective ERP utilization.
• Liaise with external vendors, consultants, and Microsoft partners for system support and enhancements.
• Ensure ERP processes comply with internal controls, data security, and organizational policies.
• Identify opportunities for system improvements, automation, and process optimization.

Qualifications:

• Bachelor’s degree in Information Technology, ERP or a related field.
• Minimum of 2–3 years of proven experience working with ERP systems (e.g., SAP, Oracle, Odoo, Microsoft Dynamics)
• Experience with ERP user support, system administration, and troubleshooting.

Location: Korangi Industrial Area

Job Type: Full-time

Application Question(s):

• What is your current salary?
• What is your expected salary?

Education:

• Bachelor's (Required)

Experience:

• ERP Consultant: 1 year (Required)
• Microsoft Dynamics: 1 year (Preferred)

Work Location: In person