Application Support Officer

Job Summary

The Application Support Officer provides technical and functional support for business applications, ensuring smooth operation, timely issue resolution, and optimal system performance.

Key Responsibilities

• Provide application support and troubleshoot user issues
• Monitor application performance and resolve incidents promptly
• Perform application maintenance, updates, and user access management
• Coordinate with internal teams and vendors for issue resolution
• Maintain basic documentation and support records

Required Qualifications & Skills

• Degree or diploma in IT or a related field
• Experience in application or IT support
• Basic knowledge of databases, systems, and troubleshooting
• Good communication and problem-solving skills