IT Support Officer

Union Fabrics (Pvt.) Ltd. is a fast growing vertically integrated Textile Manufacturing Company with state-of-the-art facilities---Weaving, Processing & Stitching. Expansion and growth plans have opened up new opportunity for the following position:

IT Support Officer

Job Description:

The responsibilities of the IT Support Officer includes following but are not limited to these:

• Provide technical support to end users for hardware, software, and network issues
• Install, configure, and maintain computers, peripherals, and standard applications
• Troubleshoot and resolve IT incidents via helpdesk, phone, email, or in person
• Escalate complex issues to higher-level support or vendors when required
• Maintain and update IT assets, inventory, and documentation
• Assist with system upgrades, patches, and routine maintenance
• Ensure data security, backup procedures, and compliance with IT policies
• Support onboarding and offboarding of staff (user accounts, access, equipment)

Experience:

• At least 1 to 3 years of experience required against the above requirements

Qualifications:

• Bachelor’s Degree in Computer Science/Information Technology from any HEC recognized University
• Strong Troubleshooting, Designing and Implementation experience
• Clear concepts and hands-on experience on Core Networks Routing, Switching & Firewalling
• Relevant certifications would be preferred

Location: Karachi

Job Type: Full-time

Pay: Rs60,000.00 - Rs70,000.00 per month

Experience:

• IT Support : 3 years (Required)

Work Location: In person