ERP Technical and Development Consultant

Job Purpose

The ERP Technical and Development Consultant is responsible for: design, customize, and maintain solutions that support business operations across Finance, Supply Chain, Inventory, Asset Management, Production , projects and Advanced Warehousing. with strong technical expertise in X++, SSRS, Data Entities, and D365FO environment management, with hands-on experience in user security, deployment, and lifecycle management.

Key Accountabilities

• Development & Customization

• Design, develop, and implement custom functionalities using X++ and extensions in D365FO.

• Customize and optimize SSRS reports, Data Entities, Batch Jobs, and Workflows.

• Develop integrations using OData, REST APIs.

• Ensure all customizations follow Microsoft best practices and upgrade-safe methodologies.

• User Security & Licensing

• Manage user roles, duties, and privileges based on security best practices.

• Configure and maintain security roles and hierarchies in D365FO.

• Monitor and optimize user licensing to ensure compliance and cost efficiency.

• Collaborate with functional and business teams to align user access with operational needs.

• Environment & Deployment Management

• Manage builds, releases, and deployments through Azure DevOps pipelines.

• Coordinate and execute code promotions between environments (DEV, TEST, UAT, PROD).

• Apply Microsoft hotfixes, binary updates, and cumulative updates to sandbox and production environments.

• Perform LCS environment refreshes, database movements, and service restarts as needed.

• Oversee VM upgrades and ensure environments are kept on the latest supported versions.

• Testing & Support

• Participate in code reviews, unit testing, and user acceptance testing (UAT).

• Troubleshoot and resolve technical issues in collaboration with business and functional teams.

• Perform performance tuning and ensure stability of deployed customizations.

• Maintain detailed documentation for all technical designs, changes, and deployments.

• Administration & Maintenance

• Manage LCS (Lifecycle Services) for environment health monitoring and issue resolution.

• Maintain and optimize Azure-hosted D365FO environments.

• Work closely with Microsoft Support to troubleshoot and resolve environment-level issues.

• Ensure business continuity through proper backup, restore, and rollback planning.

Qualifications, Experiences, Skills

Minimum Qualifications and Knowledge

• Bachelor’s degree in computer science, Information Technology, or a related discipline.
• Microsoft Certification in Dynamics 365 Finance & Operations Development or Technical Core preferred.

Minimum Experience (no. of years)

3–7 years of hands-on experience in D365FO or AX 2012 development and administration.

Job-specific Skills and Competencies

• Experience with General ledger, Supply chain or Inventory Management modules.
• Knowledge of Application Insights, Telemetry, or Performance monitoring tools.
• Experience working with ISV solutions or custom integrations.
• Good communication and coordination skills.
• Attention to detail and ability to work under minimal supervision.