Escort Operations Specialist

Grow. Earn. Impact.

At Anderson Trucking Service (ATS), people are the driving force behind everything we do — the drivers moving America's freight, the experts supporting them, and the partners who help us deliver with safety and precision.

The Escort Operations Specialist is a part of our Sentinel Pilot Car Services team, and plays a vital role in keeping over-dimensional freight moving safely across the country. Internally, this position is known as a Pilot Car Representative.

If you're energized by logistics, driven by details, and excited to make an impact on every mile we move — this is the place for you. Pilot Car Representatives with 2 to 3 years' experience, have potential incentive earnings of $25,000+ annually plus the starting salary range of $42-$46k DOE. Your hard work and ambition don't just get noticed; they create real pathways for career growth and accelerated earnings of $75k plus!

In this role, you'll schedule and manage certified pilot car partners to ensure our OD loads are guided with professionalism, accuracy, and strict safety standards. You'll thrive here if you enjoy fast-paced work, excel at solving problems on the fly, and love building strong, productive relationships with both internal teams and external partners.

What You'll Do

• Secure, schedule, and coordinate certified independent pilot car drivers to escort oversized loads — ensuring every move has the right support at the right price by negotiating competitive, market-smart rates.
• Communicate clear, accurate route details and logistics to both truck drivers and pilot car partners, creating smooth, on-time execution from start to finish.
• Review and verify pilot car invoices with precision, ensuring accuracy and timely processing so our partners are paid promptly.
• Resolve issues quickly and confidently — from service disruptions to safety concerns, communication gaps, or payment questions — keeping our operations running safely and efficiently.
• Provide limited after-hours support using a company-issued phone to ensure coverage and responsiveness when needed.

What You'll Bring

• Higher education and/or 2+ years of work experience in customer service, transportation, or related fields.
• Strong knowledge of sales, marketing, and customer service fundamentals.
• Proven analytical, problem-solving, and decision-making skills.
• Ability to adapt to changing priorities and unexpected events.
• Collaborative working style with a team-first mentality.
• Strong organizational skills and comfort managing multiple priorities at once.
• Ability to thrive in a fast-paced, high-volume environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

What ATS can offer

• Competitive base salary
• Training Incentive Pay
• Career growth pathways including enterprise-wide opportunities including leadership
• Comprehensive benefits: health, dental, vision, 401(k), PTO, etc.
• Ongoing professional training and development

Growth, Recognition & Culture

We believe in celebrating wins — big and small. You'll join a collaborative environment where your voice matters, and your success is visible.

Many of our best leaders started in our operations roles. Your future is wide open here.

If You're Excited, We're Excited

Click Apply Now to take the next step in a sales career with real earning potential and a team that wants you to succeed or visit us at Corporate Career Openings | ATS to see full list of our openings and learn more about ATS!

Compensation and Benefits:

• Total cash compensation range of this position is $50,000 to $70,000+ which includes a base salary range starting at $42,000 - $46,000+ plus position-specific incentive. Base salary offered is determined by relevant experience, education, certifications, and geographic location as compared to others doing substantially similar work. In addition to the base salary, employees may be eligible for performance-based incentives, which can vary depending on individual and/or company performance.
• Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.

Pay: $42,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person