European Fine Dining Waitress

Job Summary: The Fine Dining Waitress will be responsible for providing an exceptional and seamless dining experience for our guests. This role requires an individual who embodies elegance, professionalism, and has a meticulous eye for detail, particularly those familiar with the high standards and nuanced service styles often found in European fine dining establishments.

Key Responsibilities:

• Greet guests warmly and escort them to their tables, presenting menus and explaining daily specials with expert knowledge.
• Take accurate food and beverage orders, offering insightful recommendations and suggestive selling appropriate wine pairings or other menu items.
• Serve food and beverages with grace, precision, and adherence to established fine dining protocols (e.g., proper dish presentation, plate placement, wine service etiquette).
• Maintain a pristine dining area, ensuring tables are set correctly, cleared efficiently, and refreshed as needed throughout the meal.
• Anticipate guest needs and respond promptly and courteously to all requests, ensuring an uninterrupted and enjoyable dining experience.
• Possess comprehensive knowledge of all menu items, including ingredients, preparation methods, potential allergens, and beverage offerings (wines, spirits, cocktails).
• Handle guest inquiries and resolve any service issues professionally and discreetly, escalating to management when necessary.
• Process payments accurately using POS systems and adhere to all cash handling procedures.
• Collaborate effectively with kitchen staff and other front-of-house team members to ensure smooth service flow.
• Adhere to all health, safety, and hygiene standards.

Qualifications:

• Minimum of 2-3 years of demonstrated experience as a Waitress in a high-end, fine dining restaurant environment.
• Proven experience within the European hospitality sector is highly preferred, showcasing an understanding of international service standards and cultural nuances.
• Exceptional knowledge of food, wine, and spirits, including proper serving techniques and etiquette for each.
• Outstanding communication and interpersonal skills, with the ability to engage with guests from diverse backgrounds.
• Impeccable personal presentation and grooming standards.
• Ability to work efficiently under pressure and maintain composure and professionalism in a fast-paced environment.
• Proficiency in Point-of-Sale (POS) systems.
• Strong organizational skills and attention to detail.
• Flexibility to work evenings, weekends, and holidays as required by a fine dining operation.
• Relevant food handler's permit/certifications (if applicable).

Job Type: Permanent