EUS L2 Administrator / Engineer (App Packaging, SCCM, POS)

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

Your future duties and responsibilities

Required qualifications to be successful in this role

• 6–8 years of experience in End User Services administration with strong L2 expertise.
• Hands‑on experience with SCCM administration (software distribution, patching, OS deployment).
• Strong knowledge of application packaging tools and techniques (MSI, App‑V, Intune, InstallShield).
• Expertise in POS/Posplus systems including deployment, troubleshooting, and optimization.
• Experience with Windows 10/11, Active Directory, Group Policy.
• Familiarity with MDT, Intune, and modern device management.
• Proficiency in PowerShell scripting for automation and troubleshooting.
• Solid understanding of end‑user security, compliance, and patch management standards.
• Ability to lead critical incident resolution and mentor junior administrators.

• Certifications: MCSA/MCSE (Windows), Microsoft Certified Endpoint Administrator, ITIL Foundation.
• Experience with cloud‑based endpoint management (Intune, Autopilot).
• Exposure to monitoring tools (SCCM reports, SCOM, Splunk).
• Knowledge of ITIL processes for incident, problem, and change management.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.