Performance Parameters - Productivity
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Accuracy/Quality
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Corrective Actions
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Training
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Documentation
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Attendance
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Schedule Adherence
Role Responsibilities
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Update WTS each time an account is assigned or completed
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Review all necessary account documents from relevant systems
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Compile and organize relevant audit and claims data into spreadsheet analysis.
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Participate in all applicable training and special unit projects when appropriate
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Analyze and explain impact on Insured’s account
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Ensure that the assigned account has been updated properly on the compliance report
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Submit daily status reports to Unit Manager
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Update checklist and store supporting documentation in Pre approval folder for review