Executive Administrative Assistant

Mother’s Helper Home Health Agency
Norfolk, Virginia
Pay: $16 – $21 per hour
Schedule: Full-Time (30–40 hours per week)

Position Overview

Mother’s Helper Home Health Agency is seeking a highly organized and experienced Executive Administrative Assistant with prior experience in the medical or healthcare field to support executive leadership and assist with the daily operations of our growing home health agency.

The ideal candidate will be professional, detail-oriented, and experienced in healthcare administrative operations, including medical documentation, scheduling, compliance records, and communication with healthcare professionals and patients.

This role requires someone who can manage multiple responsibilities, maintain strict confidentiality, and provide administrative leadership support while ensuring smooth office operations.

Key Responsibilities

Executive Administrative Support

• Provide administrative support to the Administrator and leadership team
• Manage executive calendars, appointments, and meetings
• Prepare reports, correspondence, and internal documents
• Maintain confidential executive and personnel records

Healthcare Administrative Support

• Assist with medical documentation and patient record management
• Support patient intake documentation and filing
• Maintain compliance records and personnel documentation
• Assist with preparation of regulatory and licensing documentation

Office Operations

• Coordinate scheduling for staff, meetings, and trainings
• Answer phones and respond to inquiries from patients, families, and staff
• Maintain organized electronic and physical filing systems
• Assist with HR and payroll documentation as needed

Communication & Coordination

• Serve as a liaison between leadership, clinicians, caregivers, and external partners
• Assist with onboarding documentation for new employees
• Support coordination of agency trainings and compliance activities

Required Qualifications

✔ Previous experience in a medical or healthcare administrative role (Required)
✔ Minimum 2 years administrative experience
✔ Strong knowledge of medical office procedures and documentation
✔ Excellent organizational and time management skills
✔ Proficiency in Microsoft Office, Google Workspace, and electronic documentation systems
✔ Ability to maintain HIPAA compliance and confidentiality
✔ Strong written and verbal communication skills

Preferred Qualifications

✔ Experience working in home health, home care, or healthcare agency settings
✔ Familiarity with Medicaid, Medicare, or healthcare documentation requirements
✔ Experience supporting executive leadership

Personal Qualities We Value

• Professional and dependable
• Highly organized and detail-oriented
• Ability to work independently
• Compassionate and service-orientedStrong problem-solving and communication skills

Pay: $16.00 - $25.00 per hour

Work Location: In person