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Executive Administrative Assistant (Service)

SUMMARY DESCRIPTION:

Provide administrative support and assistance to Vice President and executive level staff. Provide support and assistance to Service and Operations staff.

PRIMARY ESSENTIAL DUTIES AND RESPONSIBILITIES:

Working safely is our company’s number one business objective. It is the responsibility of each employee to comply with all safety and health requirements whether established by the company or by federal, state or local law. Each employee must be dedicated in his or her safety responsibility while conducting business. It will be a condition of employment that all employees are expected to work safely and contribute to the safety of others.

Demonstrate high level reading comprehension skills to facilitate the editing and reviewing of documents.

Assist Vice President in financial project management for specific projects.

Monitor, screen, respond to and distribute incoming communications.

Establish and maintain effective working relationships with co-workers, supervisors and the general public.

Assists Service Team Leaders and technicians, as requested, to ensure the technician’s schedules and parts/materials are in place to deliver company profits and meet the client obligations on assigned portfolio. (i.e. assign work orders, supply literature needed, etc.) ar

Manage and maintain travel arrangements as needed.

Responsible for reviewing the financial performance of assigned accounts on a monthly basis and work with Service Leadership to develop a plan for poor performing service agreements.

Arrange and participate in meetings, conferences and project team activities.

Type and design general correspondences and memos using Word, email and Adobe. Build and manipulate spreadsheets.

Works independently and within a team on special nonrecurring and ongoing projects.

Coordinate multiple deadlines.

Perform any other related duties as required or assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

EDUCATION AND/OR EXPERIENCE:

College degree preferred or equivalent experience. Additional school and/or training in data processing, administration, and equipment operation. Legal experience is preferred. Technical background helpful. 3 years related experience, executive level preferred, exceptional organizational skills, excellent people skills, good judgment and tact in all communications, and advanced computer skills.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS:

State driver’s license, auto insurance, auto registration, acceptable driving record.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS: None indicated.

SOFTWARE SKILLS REQUIRED: Advanced

Specific Programs and/or skills:

Extensive use of Microsoft Outlook, Word, Excel, SharePoint. Presentation skills, and Adobe Acrobat skills are also required.

COMMUNICATION SKILLS:

This individual must possess the ability to communicate with all levels of the organization; as well as, external vendors, business contacts, existing customers and potential customers.

WORKING AND/OR ENVIRONMENTAL CONDITIONS:

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Typical Office Environment. The noise level in the work environment is usually low. From time to time this position will be in the warehouse.

PHYSICAL REQUIREMENTS:

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is regularly required to sit, talk or listen; frequently required to use hands to finger, handle, or feel; and occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and color vision.

TEAMWORK

Demonstrate and promote a spirit of cooperation and teamwork throughout the company.
Continually look for ways to improve our processes and ability to serve our customers effectively.
Continually strive to improve personal performance. Take an active role in seeking training or other opportunities for growth and development.

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