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Executive Assistant, Customer Services, Cary, NC
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
The ideal candidate is a trusted partner who can seamlessly manage executive priorities, anticipate needs, drive follow-through on critical initiatives, and serve as a connector across teams. This individual must be able to operate with a high degree of professionalism, discretion, sound judgment, and agility in a fast-paced environment.
Key Responsibilities
Executive Support
- Manage the executive’s complex calendar, prioritizing meetings and ensuring alignment with business priorities.
- Coordinate domestic and international travel arrangements, including detailed itineraries, logistics, and expense reporting.
- Prepare the executive for meetings by developing agendas, briefing materials, presentations, and follow-up actions.
- Draft, edit, and manage communications on behalf of the executive, including emails, memos, and presentations.
- Serve as the primary point of contact for internal and external stakeholders interacting with the executive.
- Manage confidential and sensitive information with the utmost discretion and professionalism.
- Partner closely with the executive to drive strategic priorities, track key initiatives, and ensure timely execution.
- Facilitate leadership team meetings, including agenda development, capturing decisions and action items, and monitoring follow-up.
- Support business planning processes, including annual planning, goal setting, and organizational rhythms.
- Coordinate cross-functional projects and initiatives, ensuring alignment, accountability, and progress across stakeholders.
- Help identify, escalate, and remove barriers to execution on critical priorities.
- Develop and maintain operating cadences, dashboards, trackers, and reporting mechanisms to support decision-making.
- Provide thought partnership to the executive on team effectiveness, communications, organizational planning, and operational improvements.
Team and Organizational Operations
- Help drive effective communication across the executive’s organization, including leadership updates, town halls, team meetings, and all-hands materials.
- Support special projects, offsites, leadership events, and team engagement activities.
- Partner with cross-functional teams such as HR, Finance, Communications, and Operations to coordinate initiatives and deliverables.
- Monitor deadlines and commitments, ensuring alignment between priorities, resources, and execution.
- Continuously improve processes, systems, and ways of working to enhance organizational effectiveness.
Qualifications
- Bachelor’s degree or equivalent experience preferred.
- 7+ years of experience supporting senior executives, with experience in a business operations, program management, or chief of staff-type capacity preferred.
- Proven ability to manage multiple priorities with strong attention to detail and follow-through.
- Strong business judgment and the ability to anticipate needs and solve problems proactively.
- Excellent written and verbal communication skills.
- Demonstrated ability to influence without authority and work effectively across all levels of an organization.
- High level of discretion, professionalism, and emotional intelligence.
- Strong proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Word, Excel, and Teams.
- Experience preparing executive-level presentations, meeting materials, and communications.
- Strong organizational, project management, and stakeholder management skills.
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Siemens Healthineers businesses, please visit our company page here.
The base pay range for this position is:
$62,470 - $85,899Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here.
Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.
Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”
Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.
Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.
To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
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