Executive Assistant - Hotel Experience

Position: Executive Assistant – Hotel Operations
Location: Abu Dhabi, UAE
Industry: Hospitality – Luxury Hotel Apartments

Role Overview:
We are seeking an experienced Executive Assistant with a strong background in the hospitality industry to support the Hotel Operations Manager in overseeing the day-to-day operations of a luxury Hotel Apartment property in Abu Dhabi. The role is critical in ensuring seamless guest services, maintaining high long-stay standards, and enhancing operational efficiency across all departments.

Key Responsibilities:

• Assist the Hotel Operations Manager in daily management of hotel apartment operations.
• Coordinate and monitor guest services to ensure exceptional experiences for short- and long-stay guests.
• Support in maintaining service excellence, quality standards, and brand compliance across all departments.
• Prepare reports, presentations, and operational documentation for management review.
• Act as a liaison between the Operations Manager, department heads, and staff for smooth communication and issue resolution.
• Monitor performance metrics and highlight areas for operational improvement.
• Handle confidential information with discretion and professionalism.
• Support in scheduling, planning, and coordinating operational and administrative tasks.
• Support day-to-day operations across Front Office, Housekeeping, and Maintenance.
• Ensure apartments are maintained to the highest standards of cleanliness, comfort, and safety.
• Assist in managing staff schedules, training, and performance reviews.
• Conduct daily property walkthroughs to identify operational or maintenance issues.
• Prepare daily/weekly reports on occupancy, guest feedback, and operational performance.
• Support procurement and vendor coordination for housekeeping and maintenance supplies.
• Act as deputy to the Operations Manager during meetings or in their absence.
• Contribute to property inspections and ensure compliance with health, safety, and brand standards.

Requirements

• 7–10 years of proven experience in hotel or serviced apartment operations (luxury/lifestyle brand experience preferred).
• Strong leadership and people-management skills.
• Proficiency in hotel systems (Opera PMS or similar) and MS Office.
• Fluent in English; Arabic or additional languages are an advantage.
• Customer-focused, detail-oriented, and able to resolve issues quickly.
• Professional and presentable, suitable for guest-facing interactions.

Compensation & Benefits

• Salary: AED 5,000 – 7,000 per month.
• Accommodation, meals, and transport (as per company policy).
• Medical insurance and annual flight allowance.
• Growth opportunities within the company.

Job Types: Full-time, Permanent

Pay: AED5,000.00 - AED7,000.00 per month

Experience:

• Hotel Operations: 5 years (Required)

Location:

• Abu Dhabi (Required)

Job Types: Full-time, Permanent

Pay: AED5,000.00 - AED7,000.00 per month

Application Question(s):

• Do you have experience in hospitality Industry ?
• Are you willing to accept the salary range and benefits provided above ?