Executive Assistant & Operations Executive

Executive Assistant & Operations Executive

Location: Dubai, U.A.E.

Salary: AED 6,500–7,500 per month depending on experience

Type: Full-time, hybrid

About Familierge

Familierge is a family-specific concierge service, dedicated to helping busy parents free up their time and create unforgettable memories. From personalised itineraries and family experiences to home and relocation support, we curate seamless solutions that allow families to focus on what truly matters - time together.

The Role

We’re looking for an Executive Assistant & Operations Executive to become the founder’s trusted right-hand woman: Someone organised, empathetic, and proactive, who can manage both behind-the-scenes operations and client-facing support.

This is a hands-on role that combines executive assistance, operations coordination, client servicing, and light recruitment support. You’ll be the go-to person ensuring that everything at Familierge runs smoothly - from assisting the founder to coordinating family itineraries, supporting new team hires, and maintaining exceptional service standards.

If you’re dependable, adaptable, and love creating meaningful experiences, this opportunity is for you.

Key Responsibilities

Founder Support

• Act as the founder’s key point of coordination and communication.
• Manage scheduling, inbox organisation, and daily priorities.
• Provide administrative support and handle confidential tasks with discretion.

Operations & Logistics

• Coordinate itineraries, bookings, and supplier arrangements for both visiting and resident families.
• Oversee vendor communications, ensuring exceptional service standards.
• Support with partnership onboarding, proposals, and follow-ups.
• Maintain operational processes, templates, and documentation to keep workflows efficient.
• Assist with the coordination of special family events or partner activations when required.

Client Assistance

• Liaise directly with clients to confirm bookings, itineraries, and special requests.
• Deliver warm, personalised service that reflects Familierge’s brand values.
• Assist in managing WhatsApp and email enquiries with professionalism and empathy.

Recruitment & HR Support

• Assist the founder with recruitment efforts, including job posting, candidate screening, interview scheduling, and onboarding coordination.
• Maintain candidate records and liaise with agencies or freelancers where required.
• Help ensure new team members align with Familierge’s values and service standards.

Marketing & Administrative Support

• Provide light support to social media and marketing initiatives (gathering content, tracking enquiries, updating templates).
• Assist with CRM management, data entry, and general admin tasks.

The Ideal Candidate

• Currently based in Dubai
• Must have their own visa, laptop & phone.
• Must have previous experience as an Executive Assistant, Personal Assistant, or Operations/Client Services Executive.
• Exceptionally organised, proactive, and detail-oriented.
• Strong interpersonal and communication skills with a warm, polished manner.
• Comfortable multitasking and managing priorities in a fast-paced environment.
• Tech-savvy with proficiency in Google Workspace, Excel, and WhatsApp Business.
• Bonus: Experience in hospitality, travel, or lifestyle concierge roles.

Why Join Familierge

• Be part of a growing luxury brand built on heart, purpose, and family values.
• Work directly with the founder and play a key role in shaping operations.
• Help families create memorable, stress-free experiences across Dubai and the other six Emirates.
• Thrive in a supportive, dynamic, and people-first culture.

Job Type: Full-time

Pay: AED6,500.00 - AED7,500.00 per month

Application Question(s):

• Do you have your own residency visa and the right to work in the UAE?
• If successful, are you able to join within 1 week?

Experience:

• Executive/Personal Assistant: 3 years (Preferred)
• hospitality/travel: 2 years (Preferred)

License/Certification:

• driving license? (Preferred)

Location:

• Dubai (Required)