- Job Description: Ensure that the process transactions are processed as per Desktop procedures
- Ensure that the assigned targets are met in accordance with SLA and Internal standards
- Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence
- Ensure adherence to established attendance schedules
Managing calendars and e-mails
Performance parameters
Any other essential function that may occur from time to time as directed by the Supervisor
- Responsibilities: Ensure that the process transactions are processed as per Desktop procedures
- Ensure that the assigned targets are met in accordance with SLA and Internal standards
- Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence
- Ensure adherence to established attendance schedules
Managing calendars and e-mails
Performance parameters
Any other essential function that may occur from time to time as directed by the Supervisor
- Qualifications: Ensure that the process transactions are processed as per Desktop procedures
- Ensure that the assigned targets are met in accordance with SLA and Internal standards
- Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence
- Ensure adherence to established attendance schedules
Managing calendars and e-mails
Performance parameters
Any other essential function that may occur from time to time as directed by the Supervisor