Executive Export Customer Service & Documentation

MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organization driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.

From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change. Do you recognize yourself? Then come work with us and be part of MSC’s family.

Job Responsibilities

1. Export Documentation Knowledge: Solid understanding of Export Documentation procedures, including BL preparation, draft amendments and manifest filing.
2. Terminal Coordination: Collaborate with terminal operators and stevedores to obtain Terminal Receipts and ensure they're recorded in the manifest system.
3. System Adaptability: Quick learner with the ability to operate and navigate systems such as OVA.
4. Customer Handling: Ability to independently manage customer and internal stakeholder queries related to
5. BL, draft amendments, part B/L preparation, DG documentation.
6. Cross-Functional Support: Flexibility to act as backup for export sr. Executive and actively support peers through training and shared knowledge.
7. Problem-Solving Mindset: Ability to propose practical solutions to customer issues, improve workflows, and contribute to customer-centric enhancements.
8. Effective Communication: strong email correspondence and interpersonal communication skills for engaging with finance, sales, terminals, and principal offices.

KSA & Skill Requirement:

• Shipping knowledge is a must
• Writing and speaking skills and creative skills and multitasking
• Perform under pressure.
• Handle typical customers efficiently.
• Work as per global deadlines.

Additional Responsibilities:

• Sanction countries shipments with GVA compliance team to get approvals.

Experience & Qualification:

• Graduation preferably Master’s
• 3-4 years of relevant experience with shipping background.

How to Apply:

Interested candidates are invited to submit their resume via LinkedIn Job Post. Please include "Executive Export Customer Service & Documentation" in the subject line of your email. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Deadline to Apply: 13th February 2026

Please be aware that submitting your resume or application for the " Executive Export Customer Service & Documentation" position at MSC Mediterranean Shipping Company does not guarantee an interview or employment. All applications will be reviewed, but only candidates who meet the specific qualifications and experience requirements will be contacted for further consideration in the selection process.

Due to the high volume of applications, we regret that we may not be able to respond to each applicant individually. If you do not hear from us within two weeks of your application, please assume that your application has not been selected for further consideration. We appreciate your understanding and wish you success in your job search.

MSC Mediterranean Shipping Company is an equal opportunity employer and values diversity. We encourage applications from all qualified individuals regardless of race, ethnicity, gender, disability, or age.