Executive Housekeeper at Nofa Riyadh

Job Description

The Executive Housekeeper will play a key role in :

• Leading, motivating, and developing a large, multicultural housekeeping team.
• Ensuring guest satisfaction by maintaining Radisson Collection's luxury standards.
• Managing departmental budgets, productivity, and cost control while maintaining service excellence.
• Driving sustainability practices in line with Radisson Hotel Group's "Responsible Business" commitments.
• Collaborating with other departments to support seamless guest experiences.
• Upholding health, safety, and hygiene standards across the resort.

This role requires an inspirational leader who can balance operational excellence with people development, ensuring that every detail reflects the exceptional hospitality Nofa Resort is known for.

Key Responsibilities

• Lead, train, and inspire the housekeeping and laundry teams to deliver world-class service.
• Implement and monitor cleaning schedules, inspections, and SOPs for all areas of the resort.
• Ensure compliance with hygiene, safety, and environmental standards.
• Control inventory of linen, guest supplies, and operating equipment, ensuring cost efficiency.
• Manage departmental budgets, payroll, and resource planning.
• Introduce and monitor sustainable housekeeping practices (e.g., water conservation, recycling initiatives).
• Respond promptly to guest requests and feedback, ensuring high guest satisfaction scores.
• Coordinate with Front Office, Engineering, and other departments to support smooth operations.
• Recruit, coach, and develop team members, ensuring career growth opportunities and succession planning.
• Report regularly on departmental performance to the leadership team.

Ensure compliance with health and safety regulations

Qualifications

• Minimum 5 years' experience in a senior housekeeping leadership role, preferably in a luxury resort or 5-star hotel.
• Proven track record of managing large teams with diverse nationalities.
• Strong leadership and communication skills with the ability to inspire and engage.
• Excellent attention to detail, organizational skills, and ability to manage multiple priorities.
• Experience in budgeting, forecasting, and cost management.
• Knowledge of housekeeping systems and software.
• Strong commitment to sustainability, health, and safety standards.
• A "Yes I Can!" attitude with passion for delivering outstanding guest experiences.
• Fluency in English is required; Arabic is an advantage.

Benefits

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development -helping you reach your full potential.

Experience the Team Spirit - Join a workplace that's inclusive, fun, and meaningful . We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives .

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference -in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you're ready to bring your talent, energy, and passion , we'd love to hear from you.

Apply now and let's make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences . If you need any adjustments during the application process, please let us know.