Executive – Marketing & Customer Outreach

Key Responsibilities
Customer Outreach & Coordination

• Conduct customer outreach through emails, WhatsApp/messages, and voice calls.
• Follow up with prospective and existing customers to build and maintain strong relationships.
• Maintain and update customer databases and CRM records.
• Prepare outreach reports and monitor customer engagement metrics.

Social Media Management

• Coordinate with marketing agencies and manage all company social media platforms, including LinkedIn, Facebook, Instagram, and other relevant channels.
• Liaise with external marketing agencies to ensure timely execution of campaigns and content calendars.
• Monitor social media performance and recommend improvements to increase engagement and brand visibility.
• Ensure brand consistency across all digital platforms.

Content Development & Creative Design

• Create, edit, and publish engaging marketing content for digital channels.
• Design social media posts, promotional materials, presentations, and marketing collateral using relevant design tools.
• Develop creative content including graphics, videos, promotional messages, and campaign materials.
• Collaborate with management to develop marketing strategies and promotional campaigns.

Marketing Support

• Assist in planning and executing digital marketing campaigns.
• Conduct market research and competitor analysis.
• Monitor campaign effectiveness and prepare performance reports.
• Support branding, promotional events, and customer engagement initiatives.

Qualifications & Requirements

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
• 2–5 years of experience in marketing, customer outreach, digital marketing, or a similar role.
• Excellent verbal and written communication skills in English.
• Experience with social media management and digital marketing campaigns.
• Proficiency in Microsoft Office Suite and marketing tools.

Pay: Rs60,000.00 - Rs100,000.00 per month

Work Location: In person