Executive - Planning & Support

· Aftersales Business KPI performance reporting (Renault, Infiniti)

· Monthly Balanced Scorecard report & presentation preparation at Corporate and Branch level

· Prepare periodic customized/standard reports as required through Power BI

· Business data management

· Management Dashboard preparation

· Business Case preparation for Business Development Projects

· Business Intelligence Tool development & Enhancements

· Business data management

· Service performance reports generation and provide to Service Planning Department for BSC score card preparation & analysis

· Price update in system and coordination with service branches and sales divisions resolve contract concerns

· Management Dashboard preparation Principals

· Business Report and Data management

· Business Case preparation for Business Development Projects

· Contract Pricing for Nissan/Infiniti/Renault

· Customized Service Contract Pricing for Sales & Marketing Campaigns

· Service Contract Administration (Total loss cases refund, Cheques return cases)

· Service Contact Burnout Report and Analytics

Educational Qualification:

· Technical/ Engineering Degree in Automobile or Mechanical (preferably with MBA degree)

Work Experience:

· Experience in Automobile or related industry in UAE & Gulf market

· Automotive Aftersales background with CRM exposure

Competencies:

· Expert in MS Office (esp Excel and Power Point presentation)

· Hands on experience on ERP or Dealer Management Software & Analytical / CRM Tools

· Excellent presentation & communication skills

Language:

· Fluency in English Arabic will be added advantage