Executive - Retail Sales

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Responsibilities

• Perform the entire sales process facilitating the sale of new vehicles on behalf of the brand.
• Record and manage each enquiry in the dealer management system, demonstrating proactive follow up.
• Ensure the customer transaction is seamless, meeting customer expectations and delivered in a timely manner.
• Understand key performance indicators given by the line manager.
• Support the line manager to maximize the profitability of each sale and maintain sales operations to desired standards in display and presentation.
• Follow the documented sales process, complying with company and legal requirements.
• Assist the customer in understanding the process and requirements to fulfil the purchase of a new vehicle.
• Adhere to all HSSE standards.
• Follow the direction of the line manager during the sales process.
• Ensure cleared funds of cash or finance prior to vehicle release and handle trade in facility.
• Follow vehicle registration guidelines in line with each Emirate's requirements.
• Represent and deliver a professional customer experience at all times.
• Comply with security procedures for all monies and vehicle assets.

Qualifications

• Exceptional customer service skills with 3 5 years of experience in car sales.
• Negotiating skills involving finance and trade in.
• Problem solving abilities and handling complex situations.
• Hands on work ethic.
• Skillful use of the dealer management system and timely follow up with commentary.
• Sales process knowledge.
• Customer facing and product knowledge.
• Culturally aware.
• Compliance with security procedures for all monies and vehicle assets.

About Al Ghurair Investment

Al Ghurair Investment is one of the largest diversified family business groups in the Middle East, operating in seven distinct industry sectors: foods, resources, properties, construction, energy, mobility, and ventures.

With a grassroots heritage in the United Arab Emirates spanning more than six decades, Al Ghurair has evolved from a small trading business in 1960 into a major player in the UAE's economy.

The company thrives on innovation and entrepreneurship, guided by a single ideal: 'Enhancing Life.'

Headquartered in Deira, the heart of Dubai, the company operates in over 20 countries across 7 sectors worldwide, employing approximately 28,000 people.

About The Team

Drawing on over 60 years of automotive expertise, Al Ghurair Mobility is redefining transportation across the UAE by advancing cleaner, smarter, and more connected mobility solutions.

Our portfolio includes hybrid and CNG powered taxis, the introduction of EXEED-a high tech automotive brand known for intelligent design, advanced safety features, and refined performance.

Seniority level

Mid Senior level

Employment type

Full time

Job function

Sales and Business Development

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Location: Abu Dhabi, United Arab Emirates