The Senior Executive Retail Sales role at Interwood Mobel involves actively engaging with customers to drive sales and ensure outstanding service throughout the retail process. As a key member of our sales team, you will be responsible for understanding customer needs, presenting our products effectively, and assisting clients from initial inquiry to purchase completion.
Key Responsibilities:
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Meet and exceed individual sales goals by proactively engaging with customers and showcasing our product range.
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Provide exceptional customer service by answering inquiries, demonstrating product features, and guiding customers in their buying decisions.
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Prepare sales orders, manage customer transactions, and ensure accurate documentation.
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Follow up with customers after sales to ensure satisfaction and to encourage repeat business.
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Oversee product displays, including placement, price tagging, and floor cleanliness, to enhance the showroom's appeal and safeguard showroom inventory, including participating in stock count activities.
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Collaborate with team members to drive overall sales performance and contribute to a positive team environment.
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Stay updated on product knowledge, market trends, and promotional activities to provide accurate information to customers.
Requirements-
Bachelor's degree in Business, Marketing, or a related field preferred.
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2-3 years of experience in retail sales or customer service roles.
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Strong communication and interpersonal skills with the ability to engage effectively with customers.
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Proven track record of meeting or exceeding sales targets.
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Ability to work in a fast-paced environment and manage multiple tasks effectively.
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Basic proficiency in using sales software and Microsoft Office applications.
Benefits-
Medical Insurance
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Provident Fund
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EOBI
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Commissions/Incentives
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Paid Leaves