Executive Sales Assistant
Role Overview As an Executive Sales Assistant, you will serve as the "air traffic controller" for the sales department. This is a high-energy role designed for a proactive professional who thrives on organization, clear communication, and the art of the follow-up. You will be responsible for streamlining the sales cycle, ensuring no lead falls through the cracks, and providing high-level administrative support to the sales leadership team.
Key Responsibilities
1. Communication & Account Management
- Email Management: Act as the first point of contact for client inquiries, managing high-volume email correspondence and prioritizing urgent matters.
- Account Follow-up: Execute consistent follow-up sequences with existing accounts to ensure satisfaction and identify upsell opportunities.
- Meeting Coordination: Schedule and manage complex calendars, coordinating meetings between clients and sales executives across multiple time zones.
2. Sales Operations & Lead Support
- Lead Enrichment: Assist with initial research on inbound leads to ensure they meet qualification criteria before being passed to Sales Managers.
- Task Management: Compile, assign, and track sales tasks for the broader management team to ensure internal deadlines are met.
- CRM Maintenance: Ensure all client interactions, lead statuses, and deal stages are accurately documented in the CRM system.
3. Trade Show & Event Logistics
- Pre-Show Planning: Coordinate booth logistics, shipping of marketing materials, and team travel arrangements.
- Outreach: Execute "pre-show" email campaigns to invite key prospects and schedule on-site meetings.
- Lead Capture: Organize and digitize leads collected during events for immediate post-show follow-up.
Required Skills & Qualifications
- Communication: Exceptional written and verbal skills; ability to mirror the professional tone of executive leadership.
- Organization: Mastery of "to-do" lists and project management tools (e.g., Asana, Trello, or Monday.com).
- Tech Savviness: Proficiency with CRM software (Salesforce, HubSpot, etc.), Microsoft 365, and Zoom/Teams.
- Proactivity: The ability to anticipate the needs of the sales team before they are voiced.
- Detail-Oriented: A "triple-checker" mindset, particularly regarding client emails and contract details.
Performance Indicators (Success Metrics)
- Lead Response Time: Ensuring initial inquiries are acknowledged within a specific timeframe (e.g., < 2 hours).
- Calendar Efficiency: Minimal scheduling conflicts and seamless meeting transitions for the executive team.
- Follow-up Consistency: Maintaining a 100% completion rate on scheduled account "check-ins."
Pay: $50,954.57 - $75,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person