Executive / Senior Executive Learning Development

Designation - Executive / Senior Executive - Learning and Development
Function - Human Resource
Location - Mumbai - (Goregaon )
Qualification - Any Graduate
Experience - 1- 3 years

About Rentokil PCI

Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017

through a joint venture between Pest Control India and Rentokil, it operates across 300 locations,

aiming to set new standards in customer service. The company focuses on industry-leading operations

through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its

market leadership by acquiring HiCare, expanding its services and footprint further.

For more details: https://www.rentokil-pestcontrolindia.com

Role Overview:

We are seeking a creative and analytical L&D Content Researcher & Designer for the

development of our internal skill-building ecosystem. This role focuses on identifying critical

business skill gaps, researching industry-best practices, and designing engaging, high-impact

learning content (both digital and instructor-led) to upskill our workforce.

Key Responsibilities

1. Content Research & Training Needs Analysis (TNA)

• Identify Skill Gaps: Conducting Training Needs Analysis (TNA) and identify technical and

behavioral skill gaps.

• Curriculum Research: Research global industry trends, competitor benchmarks, and modern

learning methodologies to ensure our training content is current and competitive.

2. Instructional Design & Content Creation

• Content Development: Design and develop comprehensive training assets, including

e-learning modules, video scripts, slide decks, infographics.

• Micro-Learning: Create "bite-sized" learning content (videos, one-pagers) for skill

reinforcement.

• Visual Design: Ensure all training materials are visually appealing, branded, and user-friendly.

Last Revision: July 2025

Required Skills & Qualifications

• Technical Proficiency:
• Proficiency in E-learning tools (e.g., Vyond, Canva, Slides).
• Proficiency in Data

• Core Competencies:
• Strong research skills .
• Understanding of Adult Learning Principles.

Communication:

• Create and distribute internal communications related to training.
• Align with business requirement to design relevant and effective content.

Key Result Areas:

• Ensuring content quality and effectiveness.
• Meeting deadlines for closing training requests
• Successful identification of training needs (TNA) and deployment of targeted solutions that

measurably reduce skill gaps.

• Providing actionable insights on learner behavior, assessment scores, and training ROI.
• Enhancing learning and development through innovative activities
• Implementing strategies to measure and improve employee satisfaction
• Promoting a culture of continuous learning and skill development within the organization

Competencies (Skills essential to the role):

• A minimum of 1-3 years of relevant or equivalent experience, preferably in facilitating trainings,

Customer Service programs, etc.

• Adequate knowledge of learning management systems/E-learning platforms is preferred
• Ability to gather data, compile information, analyse data, and prepare reports using MS Excel
• G Sheet proficiency
• Strong communication skills, with proficiency in English
• The ability to interact with a range of personalities and styles, to establish effective

relationships at all levels of the organization

Educational Qualification / Other Requirement:

• Post Graduate
• Flexible to travel (not extensively)

Role Type / Key working relationships:

• Individual Contributor
• Internal team
• External stakeholders

What can you expect from RPCI?

Last Revision: July 2025

➔ Our values lie at the core of our mission and vision. We believe that it’s our people who

make our company what it is. We believe in:

• Service
• Relationships
• Teamwork
• Responsibility

DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming

to people of all backgrounds.

Interested Candidates can share resume on below mentioned email

alfeeya.siddiqui@rentokil-pci.com