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Executive - Service Delivery

India

Job Description

:
Education Qualification :
Any Graduate

Skills :
Primary -> Behavioral | Language Proficiency | English | 2 - Knowledgeable
Secondary -> Technology | IT Technical Support Activities | Second Line Support | 2 - Knowledgeable
Secondary -> Functional | IT Operations Management | Operational Procedures | 1 - Aware
Tertiary -> Behavioral | Microland Skills | Customer Centricity | 2 - Knowledgeable
Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 2 - Knowledgeable

Certification :
Technology | IT Certifications | Any Certification

Skill Required:

  • Help Desk-Log and keep records of customer/employee queries and advise on solution as per the SOP
  • Fault Resolution-Test and fix faulty equipment
  • Network-Proactively monitor Customer Networks using the appropriate Tools and respond to Alarms within SLA.
  • Applications-L1 support for all application related issues

Location

:

India - Bengaluru

Created On

:

04-Sep-2025

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