Executive Trainer

Qualifications

• Bachelor’s degree in a relevant field,
• 7–8 years of experience in training, classroom management, or academy functions within service, retail, or similar sectors,
• Advanced English proficiency,
• Strong problem-solving skills, detail orientation, and results-driven mindset,
• Excellent communication skills and commitment to guest relations principles,
• Proficient in MS Office and familiar with e-learning platforms,
• Skilled in adult learning principles (andragogy) and interactive presentation techniques, including role plays, case studies, simulations, and storytelling.

Key Responsibilities

• Conduct position-based training needs analyses and contribute to the development of the company’s training strategy,
• Design, plan, and deliver both classroom and e-learning programs in alignment with business needs,
• Monitor training effectiveness through evaluations, reports, and completion rates,
• Manage and track the training budget,
• Update e-learning catalogs according to positions and competencies,
• Introduce innovations in training methods, tools, and technologies to enhance learning processes,
• Develop and maintain structured training programs, updating content periodically.