Experience Design Lead

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Shaping the Next Gen Schools

We're on a mission to radically change the way students learn. We believe in solving hard problems, and we play to win- we measure progress by revenues, students, and learning gains. Our approach: build high-performing teams, giving them the freedom to dream big and execute boldly.
Today, we're building the next generation of schools in Saudi Arabia. We believe every student deserves world class teachers. To make it happen, we're reimagining everything about education: from cutting edge tech to peer learning and physical spaces that spark curiosity.

Hybrid brings digital star teachers directly into school buildings, amplifying the experience through peer to peer learning and AI. We ran this model for a year with two schools and the results were overwhelming, so we expanded to 18 private and 10 public schools in our second year of operations. The verdict is clear: students don't just tolerate hybrid, they love it.

Learn more about us

• 10+ Years of Impact: Started with a simple idea-access to the best teachers shouldn't be a luxury, and learning should energize, not drain you.
• Market Leaders: 14 million students (and counting) use Noon across Middle East, Egypt, and Pakistan to ace high stakes exams like Qudurat & Tahsili.
• We're laser focused on reinventing schools in Saudi Arabia. We're accelerating rapidly, well funded, and profitable.
• Office: Full time, Riyadh based. We've got a sweet office near the Boulevard, and we'd love to have you in it.

The Role

As Experience Design Lead, you own the end to end learning journey for Noon students, with a special focus on Qudrat prep. You turn feedback, data, and constraints (school calendars, exam windows, product roadmap) into a learning journey that feels clear and doable for students, parents, and staff. You will work closely with Product, Learning, Experience, and School Ops.

What You'll Do

• Design and maintain the learning journey.
• Map and maintain the full student learning journey: onboarding diagnostics courses bootcamps real Qudrat attempts.
• Design a clear, student facing view of the journey: milestones and levels, what success looks like at each stage, what support (sessions, bootcamps, practice) is available.
• Ensure the journey is aligned with official Qudrat exam windows, school calendar and exam weeks, and internal academic plans and content.
• Fix weak points in the journey.
• Use recurring student, parent, and staff feedback plus data to spot confusion, pacing issues, or missing support; translate insights into journey changes such as clearer onboarding, better post milestone guidance, new touchpoints.
• Work with Product and Learning to align course design, bootcamps, and app experience with the journey, solving recurring problems at the system level.
• Run experiments and pilots, working with School Leads to test new journey ideas, touchpoints, engagement formats.
• Define simple success criteria for each pilot: attendance, completion, satisfaction, next step readiness, etc.
• Document outcomes to decide what becomes standard practice or requires further testing.

What We're Looking For

• 3+ years of experience in Product, CX, or Consulting.
• Ability to combine qualitative feedback with quantitative data.
• Strong structuring and synthesis skills to map journeys, break them into stages, and simplify complexity.
• Comfortable working with product & data dashboards, learning teams, and school operations staff.
• Tools: confident in Excel/Sheets or dashboards for analysis; comfortable with Miro/FigJam/slides for mapping and communicating journeys.

Bonus Points If You:

• Have experience in education, exam prep, or learning products.
• Have prior work on student/learner journeys or similar lifecycle journeys.
• Have strong interest in standardized testing, Qudrat/Tahsili, or assessment design.

Why Work at Noon

Own execution at scale-lead the heartbeat of a national education network and make it hum with precision.
Operate across product, education, and delivery- with the autonomy to shape how things get done.
Grow with speed and purpose- work on meaningful, fast moving problems with real world impact.
Be part of the transformation-help reimagine how schools in Saudi Arabia operate, scale, and deliver joy.
We're building a new operating system for learning. If you're a builder who wants to solve hard problems in education-and create something students talk about 10 years later-we want to talk to you.

Benefits

In addition to a competitive base salary, we offer:

• Employee Stock Ownership Plan (ESOP)
• 21 days of annual leave
• Full premium Medical coverage including Family Dependent

We're the leading edtech platform in the Middle East, with over 14 million students and teachers using our app to learn, teach, and collaborate. We recently raised $41M in Series B funding to expand our reach and impact in the region and beyond. Our ultimate goal is to provide access to the best teachers to every student, even if that teacher is only available virtually.

Job Details: Seniority level: Mid Senior level; Employment type: Full time; Job function: Design, Art/Creative, and Information Technology; Industries: Primary and Secondary Education.