Export Documentation Executive

Experience- 2 years

KEY RESPONSIBILITY AREAS

01. Oversee the orders on websites (Amazon USA, Canada, Australia, FBA, Flex, International

vendor model, ebay, Walmart, Flipkart, Jiomart, Myntra)

02. Tracking and managing inventory levels to prevent stockouts and ensure timely fulfillment of orders

03. Collaborating with manufacturing and OEM teams to optimize inventory storage and logistics

04. Analyzing inventory data to identify trends and optimize stock levels.

05. Ensuring accurate and timely processing of online orders

06. Coordinating with shipping carriers to optimize shipping methods, timely handover and costs

07. Tracking order status and communicating updates to customers.

08. Addressing customer inquiries and resolving issues related to orders, shipping, and returns.

09. Ensuring a positive customer experience throughout the online shopping journey.

10. Maintaining the accuracy and appeal of product listings, descriptions, and images.

11. Collaborating with respective account managers to optimize the customer experience and identifying

areas for improvement in content.

12. Analyzing sales data, customer behavior, and other relevant metrics to identify trends and

opportunities for improvement.

13. Generating reports and dashboards to track key performance indicators

14. Using data to inform decision-making and optimize e-commerce operations.

15. Communicating effectively with internal and external stakeholders.

16. Staying up-to-date with the latest trends and best practices in e-commerce.

17. Return management, file case against damage, fraud return on marketplace.

18. Should have knowledge to work on unicommerce or easyecom like panel.

19. warehouse management (Maintain Bin, racks system)

20. Maintain packaging inventory at warehouse.

SKILLS REQUIRED:

01. Knowledge of order, Return and Inventory management systems.

02. Detail oriented and Proactive

03. MS Office Excel skills is must

04. Able to do Quality Check

05. Developed analytical and problem solving skills

06. Having networking abilities

07. Good typing speed in English

08. Knowledge of Photography, Photoshop would be plus

09. Experience in Health & Beauty Sector would be preferable

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance

Work Location: In person