Export sales coordinator

• Handle customer enquiries promptly and prepare accurate quotations, proforma invoices, and sales orders.
• Ensure timely response to all enquiries and maintain a high quotation conversion efficiency.
• Verify price lists and prepare quotations with correct pricing and details.
• Prepare accurate part codes, quantities, and pricing for export orders.
• Coordinate with production, stores, and logistics departments to ensure timely order processing and dispatch.
• Prepare and verify export documentation including Packing Lists, Certificates of Origin, Bills of Lading, and other shipping documents.
• Coordinate with freight forwarders, shipping lines, and customs agents for smooth shipment processing.
• Track shipments and update customers on dispatch details and estimated time of arrival (ETA).
• Communicate order status and resolve customer queries efficiently.
• Maintain accurate records of customer correspondence, contracts, and sales activities.
• Follow up on customer payments and coordinate with the finance department regarding credit terms.
• Ensure all export documentation complies with international trade regulations and destination country requirements.
• Prepare and submit weekly and monthly sales reports as required by management.
• Maintain strong customer relationships to ensure satisfaction and long-term business growth.

Job location: Ajman

Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month