Export Sales & Operations Senior Specialist

Founded in 1987, Hayat operates in the fast-moving consumer goods (FMCG) sector, serving millions of consumers globally with 16 powerful brands. Hayat’s portfolio includes Molfix and Bebem Natural in baby care; Molped in feminine care; Joly , Evony , and Goodcare in personal healthcare; Bingo , Gleen , Test , and Has in home care; Papia , Familia , Teno , and Focus in tissue paper; and Sholk in pet care. As the 4th largest branded diaper manufacturer in the world and the leading tissue producer in the Middle East, Eastern Europe, and Africa, Hayat employs over 10.000 people across its operations.

Hayat operates 21 production facilities in 8 countries , including Turkey, Egypt, Iran, Algeria, Russia, Nigeria, Pakistan, and Vietnam, and manages sales and distribution companies in Morocco, Bulgaria, Kenya, Thailand, and Malaysia. With its global operations structured under three main regions Eurasia & Americas, Middle East & Africa, and Asia Pacific Hayat reaches over 100 countries across 5 continents, bringing its brands into millions of homes worldwide.

We are currently seeking a talented “Export Sales & Operations Senior Specialist” to join our dynamic “Export Sales Department” team. This role will contribute to transformative projects under the Consumer Group.

If you want to be part of a diverse and vibrant community where your ideas can shape the future of the FMCG industry and your contributions can create a lasting global impact, then Hayat is waiting for you!

RESPONSIBILITIES

• Manage and develop existing business partners, ensuring sustainable growth and high customer satisfaction,
• Identify and pursue new business opportunities with distributors, wholesalers, and national/international retailers (supermarkets, drugstores, pharmacies, etc.),
• Drive export sales performance by ensuring smooth coordination across internal teams and timely execution of customer orders.
• Conduct market analysis to track competitor activities, risks, and opportunities, and translate insights into actionable sales plans,
• Prepare and manage sales forecasts and budgets based on past performance, current trends, and market dynamics,
• Travel abroad for existing and/or new business partner visits and attend international fairs in order to represent the company,
• Monitor the internal and external progress daily and reporting to the Export Area Sales Manager regularly,
• Ensure accurate and timely handling of all order-to-delivery steps, including proforma approval, document preparation, logistics coordination, and communication between all stakeholders,
• Monitor shipment processes to ensure on-time delivery and maintain efficient communication with customers throughout,
• Ensure proforma invoice is approved by customer, all necessary export documents are provided on time, order is processed in the credit limit frame, logistics & external trade departments are informed on time for necessary preparation for the shipment.

QUALIFICATIONS

• Bachelor’s degree,
• Minimum 4 years of experience in export sales and operations, preferably in the FMCG sector,
• Good command of written and spoken English & Arabic,
• Excellent command of MS Office applications, SAP knowledge is a plus,
• Experienced in customs procedures and foreign trade legislation,
• Team player with a proactive and solution-oriented approach,
• Strong planning, communication and coordination skills,
• Excellent analytical, negotiation, and strategic thinking skills,
• No restrictions to travel abroad.

What We Offer You

• Private Health Insurance
• Employee Shuttle Service
• Meal Voucher / Canteen
• Monthly Employee Support Package (Assortment of Hayat Products or Food Package)
• Monthly Internet Allowence
• Baby Diaper Support (For Children Up to 4 Years Old) and Diaper Support for 1st Degree Relatives of Employees)
• 3 Days of Administrative Paid Leave Per Year
• Heating and Eid Allowance Once a Year

Award & Recognition Programs

• FLEX: Flexible Benefits Program
• Wezone: Rewards and Recognition Program
• Seniority Award Support
• Heltia: Employee Assistance Program

At Hayat, we conduct fair and inclusive hiring processes. We do not tolerate prejudice or discrimination based on language, religion, ethnicity, race, age or gender. Our recruitment process is solely based on the alignment with the job description, measurable and objective assessments, and competency-based interviews.

Get to know us

Please visit us at the following addresses for any information you need:

https://www.hayat.com/en-tr/

https://www.instagram.com/hayatkimya/

Clarification Text for Employee Candidate : https://www.hayat.com/aydinlatma-metni/aydinlatma-metni.htm

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