F and B Supervisor

General Overview

Responsible to handle customer complaints, café issues and will act as the communicator between floor staff and management. Oversee all functions of café staff working under them. A Cafe Supervisor’s attitude directly affects how Evergreen Organics Cafe as a whole is perceived. Your main functions are to ensure that all food safety polices, health department policies and company policies are being adhered to.

Responsibilities

• Resolves customer complaints
• Oversees all functions of Café’s Front of House staff
• Completes Incident Reports in Café area when needed / necessary
• Completes Weekly Café Maintenance checklist & turns into Restaurant Manager, noting any issues within the Café
• Acts as the communication between Management & Café staff
• Reports food / drink & cleaning product shortages to Management
• Assists / Oversees in opening & closing duties
• Assists in training new Café staff
• May supervise and oversee other areas/stations and personnel depending upon management staffing needs.
• Prepares all café menu items using standard facility equipment ensuring quality and efficiency and customer satisfaction.
• Assumes responsibility for quality of products prepared and served.
• Maintains the cleanliness of the cafe to meet or exceed Health Ministry standards for cleanliness, food handling and sanitation.
• Assists in monitoring of inventory of stocks and ordering of items at the café
• Ensures the neatness, cleanliness and orderliness of the
• Properly stores, labels and dates all products.
• Ensures that all items meet or exceed food safety standards.
• Presents a clean-cut, neat and professional image.
• Properly maintains and uses all equipment per manufacturer’s and company specifications.
• Exhibits and encourages proper hygiene and sanitary habits.
• Maintains a friendly, courteous and cheerful demeanor at all times.
• Provides assistance to other employees to contribute to the best overall operation of the park.
• Performs other duties or roles as assigned by management & owners
• Prepares customer orders to company specifications.
• Completes opening and closing checklists on a daily basis.

Job Type: Full-time

Application Question(s):

• Can you join immediately?
• How much is your salary expectation?

Education:

• Diploma (Preferred)

Experience:

• Supervisor in fine dine in resto: 2 years (Preferred)

License/Certification:

• QID (Preferred)
• Food Handling Certificate (Preferred)
• Qatar Chamber/ Food Handlers Training Certificate (Preferred)