Facets Configuration Analyst

Job Title: Configuration Analyst

Location: Mason, OH (Hybrid – 2 days per week onsite)
Work Hours: 8:00 AM – 5:00 PM (1-hour break, 40 hours/week)

Position Overview:

The Configuration Analyst will play a key role on the Business Configuration Solutions team, responsible for designing, implementing, and maintaining benefit configuration strategies within healthcare systems. This position involves approximately 60% configuration and 40% cross-functional collaboration, requiring strong analytical, technical, and communication skills. The ideal candidate will be capable of leading meetings, gathering and documenting requirements, and developing solutions that support large-scale healthcare implementations.

Key Responsibilities:

• Lead and represent the Configuration workstream in cross-functional meetings for major healthcare implementations.
• Design, build, test, and troubleshoot benefit configuration solutions for Medicaid, Medicare, and Commercial programs.
• Collaborate with business and technical teams to capture and document detailed business requirements and process flows.
• Perform data analysis, validation, and troubleshooting to ensure accuracy and compliance.
• Build and execute SQL queries to extract and analyze backend data supporting configuration and testing needs.
• Provide Fit/Gap analysis and feedback on new client plans to support system integration and automation.
• Manage priorities and deliverables to meet service-level agreements (SLAs) and team performance metrics.
• Support automation initiatives to enhance configuration tools and streamline benefit setup processes.
• Maintain a strong partnership with internal stakeholders to ensure consistent delivery of configuration solutions.

Required Skills & Qualifications:

• 5+ years of experience with Facets platform or similar healthcare configuration systems.
• Proficiency in SQL and database management (Oracle SQL preferred).
• Strong understanding of healthcare claims processing, benefit configuration, and provider network setup.
• Excellent analytical, troubleshooting, and problem-solving abilities.
• Proven experience leading cross-functional meetings and collaborating across departments.
• Exceptional attention to detail, organizational, and communication skills.
• Bachelor’s degree in Information Systems, Business, or related field, or equivalent work experience.

Preferred Qualifications:

• Experience working with automation tools or data integration platforms (e.g., Informatica).
• Familiarity with configuration processes for Medicaid, Medicare, or Med/Surgical programs.
• Demonstrated ability to self-manage and meet deadlines in a fast-paced environment.
• Strong documentation and testing experience for configuration and process improvements.

Job Type: Contract

Pay: $55.00 - $57.00 per hour

Expected hours: 40 per week

Work Location: In person