Job Description
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Complete ownership of managing HUB Admin activities/operation & Admin Team
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Defining Scope and KRA’s of Team members
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Communicate and co-ordinate with immediate management for day to day activities
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Direct reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc.
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Monitoring and reporting of key project activities, plans and progresses
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Managing calls and discussions
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End to end Exam day and non exam day administrative activities management and Team coordination
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Ensuring zero incident on Exam day related to Admin Services
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Help in Recruitment, Training and talent development of Team Members
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Define and deploy control and Monitoring mechanism Admin Team within HUB
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Training and development of Admin Team within HUB
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Ensure Standardising of process at all Exam Venues within HUB
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Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice
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Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis
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Central spoc for all Facility related matters within HUB
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Ensure SLA/SLC at Exam Venues
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Governance over ViDZ/LISP partners , regular meeting and closure of Audit points
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Deployment of Adhoc/Contract manpower at Exam Venue
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Help/support in Shortlisting prospective partner/venue identified based on defined parameters within region
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Maintain and monitor legal compliances for all Venues
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Prepare and deploy contingency/BCP
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Surprise checks at exam Venues
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Handle crisis situation
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Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances
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Conduct audit of Exam venues
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Any other duty assigned from time to time
Must Have
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Good communication skills (written/verbal)
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Strong technical knowledge of Electrical Equipments
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Experienced in Soft services facility mgmt.
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Experience in Facility Operations and management
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Must have managed a team
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Experience in conflict management
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Willing to work, learn and perform under extreme pressure
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Willing to travel
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Good liasoning with Police and other local Govt. departments
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Aware of laws related to facility compliance and operations
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Vendor Management skills
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Open to take complete ownership, responsibility & accountability of assigned work
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Good computer knowledge ( Microsoft xls,word, Powerpoint etc)
Good Have
Professional Certifications, additional language knowledge, Strong analytical and logical understanding