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Facilities Assistant

About Company:

Located in the beautiful Blue Ridge mountains at an elevation of 4,436 feet, just northeast of Asheville, NC, our established member-owned country club offers the very best in aviation, golf, and club living. Members enjoy an array of resort-style amenities including the highest private runway east of the Mississippi, an 18-hole golf course, Har Tru tennis courts, pickleball courts, a complete fitness and wellness center, Spa Tohi, the Outdoor Discovery Center, and children's accommodations.

We are driven by our Mission and guided by our Values of Respect, Customer Service, Sincere Integrity, Passion for Programs, Family-Centered, Transparency, and Fiscal Responsibility.

Mountain Air Country Club's staff culture is team-oriented and dedicated to advancement, excellence, and superior customer service. All positions offer a quality work environment, employee meals during season, 401k matching, a season-ending bonus, and more.

About the Role:

The Facilities Assistant plays a crucial role in ensuring that the Chautauqua (recreation) environment is safe, functional, and welcoming for all employees and visitors. This position involves a variety of tasks that support the overall operations of the facility, including laundry, organization, and coordination of services. The Facilities Assistant will be responsible for greeting Members and guests, laundering pool towels, poolside cleanliness, conducting regular inspections, and assisting with the setup of spaces for events. By effectively managing these responsibilities, the Facilities Assistant contributes to a productive work atmosphere and enhances the overall employee experience. Ultimately, this role is vital in maintaining the integrity and efficiency of the facility's summer operations. This is a seasonal role, May through October.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Basic knowledge of maintenance procedures and safety protocols.
  • Experience in a customer service role.

Preferred Qualifications:

  • Experience in a housekeeping or laundry role.
  • Experience with inventory management systems.
  • Familiarity with health and safety regulations.

Responsibilities:

  • Keep poolside area, game room, and other areas neat and tidy.
  • Wash, dry, fold, and stock pool towels and assist with spa laundry.
  • Assist in the setup and breakdown of meeting rooms and event spaces, ensuring all equipment is in working order.
  • Maintain inventory of supplies and equipment, placing orders as necessary to ensure availability.
  • Support the implementation of health and safety protocols to ensure compliance with regulations.

Skills:

The required skills for this role include strong organizational abilities, which are essential for managing multiple tasks and ensuring that all maintenance requests are addressed in a timely manner. Effective communication skills are also crucial, as the Facilities Assistant will interact with various departments and external vendors. Attention to detail is necessary. Preferred skills will enhance the efficiency of performing tasks. Overall, a combination of these skills will enable the Facilities Assistant to contribute significantly to a well-maintained and safe working environment.

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