Facilities Coordinator - FM Company Experience

Job Title: Facilities Coordinator / Administrator
Location: UAE
Job Type: Full-Time
Industry: Facilities Management / Property Services

Job Overview

We are looking for an organized and proactive Facilities Coordinator / Administrator to support daily facilities operations, document control, customer communication, billing coordination, and reporting functions. The ideal candidate should be able to professionally handle customer complaints and grievances, maintain accurate records, coordinate maintenance requests, and ensure smooth administrative support across the Facilities Management division. Freshers with strong administrative skills may also apply.

Key Responsibilities

• Manage and track service requests, work orders, and maintenance updates through email, phone, and CAFM systems
• Maintain proper document control, filing systems, reports, contracts, warranties, and operational records
• Record customer complaints, grievances, actions taken, and follow up until closure
• Communicate professionally with customers, provide updates, and handle concerns calmly and effectively
• Prepare daily, weekly, and monthly reports, dashboards, KPI reports, and operational summaries
• Coordinate preventive maintenance schedules and contractor documentation
• Track bills, invoices, expenses, LPOs, quotations, and payment follow-ups with Accounts
• Maintain inventory, procurement records, and site expense trackers
• Support audits, HSE compliance records, certifications, and inspections
• Coordinate with internal departments, vendors, and management for timely resolutions

Requirements

• Minimum 1–3 years experience in Facilities Management Company
• Strong skills in document control and reporting
• Good communication skills with ability to deal with customers professionally
• Knowledge of Excel, MS Office, Emails, Reports
• Experience with CAFM systems is an advantage
• Organized, calm under pressure, and detail-oriented
• UAE experience preferred

Preferred

• Immediate joiners preferred

Salary & Benefits

Competitive salary based on experience + company benefits.

Apply with your updated CV. Only shortlisted candidates will be contacted.

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month

Work Location: In person