Facilities Management and Administration Officer

Job Accountabilities

• Assist in the planning, organizing, and execution of FMA activities to support operational effectiveness.
• Manage annual reviews, contract renewals and relationships with vendors
• Conduct regular inspections to ensure cleanliness, hygiene, and safety standards are maintained at all bank premises.
• Support the implementation and monitoring of strategies for continuous improvement in equipment reliability and effectiveness.
• Report and track FMA-related issues, ensuring timely resolution and escalation as needed.
• Manage ordering and inventory control of office supplies and durable goods in a cost-effective manner.
• Ensure contracted maintenance and housekeeping service level agreements are adhered to and maintained.
• Support contract management for FMA services and the implementation of maintenance procedures.
• Inspect buildings, equipment, and systems to identify any issues
• Ensure to comply with Audit requirements, internal and external report obligations etc. in line with Policy guidelines
• Review FM of each CBD location
• Visit branches to inspect the buildings, equipment, and systems to identify faults or risks
• Liaise with AMC vendors for scheduled preventive maintenance
• The FMA Support Officer is responsible for supporting end-to-end facilities management and administration processes, contributing to the department s transition towards centralized, customer-focused operations.
• The role requires adaptability to ongoing changes in department structure and processes, with a focus on enhancing internal customer satisfaction and achieving business goals.