Facilities Management Group Manager, Senior Vice President

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Job Overview

The Facilities Mgmt Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

The Facilities Management Group Manager, as part of Citi Real Estate Services (RES) team, is a critical role and will ensure that our physical infrastructure and operations consistently support the organization’s strategic objectives and operational efficiency. Broad role & responsibility will include, but not limited to

• Develops and implements long-term facility management strategies that are meticulously aligned with the Citi’s overarching objectives. Candidate will be responsible for creating, managing and monitoring annual operating budgets for all facility-related expenses, actively identifying and pursuing opportunities for cost savings and enhanced operational efficiency. All capital improvement projects (CIPs) ensuring their completion within established timelines and budgetary limits. This also includes conducting thorough analyses of lifecycle costs for critical equipment and building systems to inform strategic investment decisions. Will be responsible for P&L of the managed portfolio.
• Sr. Facility Manager, along with team and service providers supervises the comprehensive maintenance plans (PPM Schedule), cleaning, and general upkeep of CSC premises to ensure a safe, functional, and productive environment for our internal client, business and employees. Person will manage relationships with external vendors and service providers, meticulously negotiates contracts, and rigorously monitors service level agreements (KPIs) for essential services such as Critical Infrastructure maintenance, Soft services, etc. thereby ensuring optimal performance and value. Ensuring that all facilities strictly comply with health, safety, and environmental regulations and are compliant to local statutory regulations.
• Candidate will extend all necessary supports to Design & Construction Teams for significant initiatives including new fit outs, major renovations, expansions, and new construction projects, coordinating progress and ensuring full compliance with all relevant requirements. Need to ensure that all team members, including extended teams are completing the assigned training as per schedule and mentoring, and supervising facility management staff and contractors, fostering a culture of continuous improvement and high performance. Manages optimal space utilization, plans for future facility needs, and oversees the strategic selection and provision of new furnishings, fixtures, and equipment to meet evolving operational requirements.
• Will serve as RES primary point of contact for all internal business units, adeptly understanding their specific needs and translating these into practical and effective facility solutions. Prepares and presents comprehensive reports on facility performance, budgetary status, and project progress to senior management, facilitating informed decision-making. The multifaceted responsibilities of the Senior Facility Manager are vital to the smooth and efficient operation of our bank's physical assets, directly contributing to our overall success and stability.

Qualifications:

• 10+ years relevant experience

Education:

• Bachelors degree, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

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https://jobs.citi.com/dei

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