Facilities Manager

Overview

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Beyond ONE is a digital services provider reshaping personalised digital ecosystems in high growth markets. We're building a digital services aggregator platform with a strong telco foundation and a profitable growth strategy that empowers users to drive their own experience-subscribe once, source from many, and only pay for what you actually use.

Since 2021, we've acquired Virgin Mobile MEA, Friendi Mobile MEA and Virgin Mobile LATAM (6.5 million subscribers) with 1600 colleagues across Chile, Colombia, KSA, Kuwait, Mexico, Oman, Pakistan and UAE. We value a rebellious spirit, a questioning mind and a warm heart, focusing on getting things done and supporting diversity to disrupt traditional thinking.

Role purpose

Why this role matters: At Beyond ONE, facilities aren't just spaces - they're where our people collaborate, innovate, and deliver impact. As our Facilities Manager, you'll own the UAE office experience and extend your reach across MEA. You'll keep operations humming, drive regional standards, and shape how Rebels experience their workplace every day.

What success looks like

In your first year, you will drive outcomes such as: running HQ operations (maintenance, security, cleaning, utilities, vendor responsiveness) so day-to-day activities run seamlessly; setting up preventative maintenance rhythms; ensuring a safe, well-equipped, and inspiring workplace for every employee; standardising health and safety practices; optimizing vendor and service contracts for value and performance; and laying the foundation for scalable facilities policies as the business grows.

Why this is for you

You're equal parts strategist and doer. You can design regional policies one day and roll up your sleeves the next. You thrive in fast-moving environments where ownership is expected and you'll feel at home building high-performing workplaces across diverse markets and making a tangible impact from day one.

Key Responsibilities

• Oversee day-to-day facilities operations for the UAE office, including maintenance, security, cleaning, utilities, and office equipment.
• Act as the primary point of contact for facility-related issues across MEA offices, managing on-site and remote troubleshooting support.
• Manage vendor relationships, ensuring cost-effective, high-quality service delivery across multiple locations.
• Monitor and control facilities budgets, manage vendor contracts, and enforce service-level agreements (SLAs).
• Ensure compliance with UAE health, safety, and environmental regulations, and champion best practices across regional offices.
• Lead office moves, renovations, and workspace planning initiatives in collaboration with internal stakeholders.
• Implement and oversee preventative maintenance schedules and emergency response procedures.
• Develop and maintain sustainable facility management policies, focusing on energy efficiency and environmental standards.
• Collaborate with People, IT, and other cross-functional teams to enhance workplace experiences and support operational needs.

Qualifications & Attributes

• Education: Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field.
• Experience: Minimum 7+ years in facilities management, preferably regional or multi-site with building operations and workplace compliance across MEA.

Technical Skills

• Must-haves: Strong knowledge of UAE regulations related to building management, health, and safety; proven experience managing vendors and service providers; excellent budgeting, negotiation, and contract management capabilities.
• Nice-to-haves: Fluency in Arabic; familiarity with sustainability initiatives or workspace optimization tools.

• Thrives in fast-paced, multi-office environments that require independent decision-making and proactive issue resolution.
• Possesses a solutions-driven mindset with excellent organizational and troubleshooting skills.
• Demonstrates strong communication and leadership to guide contractors and align internal stakeholders across functions like People and IT.

Our Hiring Process

• Recruiter Chat: A conversation to understand your background, ambitions, and expectations.
• Hiring Manager Interview: A deep dive into the role, your experience, and how you could add value to our team.
• Feedback Loop: Depending on the role, you'll meet with key stakeholders across the organization to get a 360 view of the role.
• Leadership Interview: For senior roles, a conversation with leadership to align on vision and cultural fit.

Our Commitment to Feedback

We provide clear and constructive feedback throughout the interview process. If you reach the interview stage but aren't selected, we will share feedback to help you understand what we valued and where improvements could help in the future.

Our Compensation Approach

Our compensation reflects fairness, performance, and regional competitiveness with market-aligned salaries and tailored benefits across locations. Details shared during the interview process.

What we offer

• Rapid learning opportunities through flexible career paths and meaningful work.
• Hybrid work environment with up to 2 days per week from the UAE & Pakistan.
• Healthcare and other local benefits offered in market.

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