We're looking for an experienced Facilities Manager to lead the delivery of high-quality FM services. The ideal candidate will ensure operational excellence, energy efficiency, and the highest standards in service delivery - managing both technical and non-technical functions with a hands-on, results-driven approach.
Key Responsibilities
- Responsible for total facility management services including housekeeping, MEP and building services, security, concierge and administration.
- Managing non technical outsourced service contracts and Company personnel, including inspections and quality management of service delivery - this includes all Housekeeping functions/ Security/ Administration.
- Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts in coordination with contracts / Stores and Purchase department.
- Routinely inspect all contracted services to ensure performance measures are being maintained.
- Train subordinates in all required aspects of the technical and non- technical services.
- Actively multi skill potential company staff to increase flexibility and job satisfaction.
- Report any incidents with in the time frame as set in the escalation matrix.
- Support central stores in Identifying and Sourcing Spares & Consumables for all equipment's and maintaining optimum inventory
- Preparing Breakdown analysis reports and review with Sub-Ordinates
- Establish contract specific continuous improvement strategies which promote efficiency, energy reduction and best practices.
- Champion the implementation and support the use of CAFM on every contract and use it to report proactive and reactive performance.
- To manage excellent relationships with clients, suppliers and other partners.
- Act as a role model for people management processes ensuring they are followed to clarify objectives, actively management performance and develop skills (121's, Team Talks and team reviews).
- Retention of staff; always challenging levels of resource to improve efficiency and improve profitability.
- To set objectives for direct reports and renew bi-monthly. Ensure same approach and mechanisms for all staff within area of responsibility.
- Support the development of business wide FM initiatives including contract renewals and cost reduction strategies, contract management plan and customer improvement plan
Desired Skills
- Knowledge and experience of providing facilities management services to a broad range of customers.
- A track record of successfully managing a facility management contract with multiple services.
- Likely to have an excess of 5 years managerial experience.
- Additional advantage being a Member of a Professional Body.
- Engineering Degree desired
